Fatal error pokemon sub(audio error)

#1

Issue:
When I try to open decrypted Pokémon sun this appears:

Citra has encountered a fatal error, please see the log for more details. For more information on accessing the log, please see the following page: How to Upload the Log File.

Would you like to quit back to the game list? Continuing emulation may result in crashes, corrupted save data, or other bugs.

Please help me i really need your help.
Sorry for my bad english ,i am italian.

System Information

  • Operating System: macOS Sierra
  • CPU:
  • GPU:
  • Citra Version (found in title bar): HEAD-cf9bfe0
  • Game:
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log

[ 1.142847] Frontend citra_qt/main.cpp:OnUpdateFound:537: No updates found
[ 21.760736] Audio.Sink audio_core/cubeb_sink.cpp:CubebSink:75: Error initializing cubeb stream
[ 21.760745] Audio.Sink audio_core/cubeb_sink.cpp:~CubebSink:90: Error stopping cubeb stream

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

upload your entire log.

#4

This is the entire log:
[ 1.142847] Frontend citra_qt/main.cpp:OnUpdateFound:537: No updates found
[ 21.760736] Audio.Sink audio_core/cubeb_sink.cpp:CubebSink:75: Error initializing cubeb stream
[ 21.760745] Audio.Sink audio_core/cubeb_sink.cpp:~CubebSink:90: Error stopping cubeb stream

#5

are you sure that Emulation > Configure > Debug > Global Log Filter is set to *:Info and not *:Critical, and that you are getting your log file right after closing? every time you open citra a new log is generated.

if so, it appears to be a problem with the cubeb audio backend, go to Emulation > Configure > Audio and change Output Engine to sdl2.

#6

I am sorry you were right,this is the real log :
(Nessun oggetto)

C

Checco__ [email protected]
mar 19/06/2018 01:52
A:
[email protected];
[ 1.377834] Frontend citra_qt/main.cpp:OnUpdateFound:537: No updates found
[ 5.098036] Audio.Sink audio_core/cubeb_sink.cpp:CubebSink:75: Error initializing cubeb stream
[ 5.098043] Audio.Sink audio_core/cubeb_sink.cpp:~CubebSink:90: Error stopping cubeb stream
[ 37.772403] Frontend citra_qt/main.cpp:BootGame:663: Citra starting…
[ 37.834794] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:488: GL_VERSION: 4.1 INTEL-10.25.17
[ 37.834805] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:489: GL_VENDOR: Intel Inc.
[ 37.834806] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:490: GL_RENDERER: Intel Iris Pro OpenGL Engine
[ 37.839764] Loader core/loader/ncch.cpp:Load:159: Program ID: 0004000000164800
[ 37.839810] Service.FS core/file_sys/ncch_container.cpp:OpenFile:113: Failed to open /Users/Pier/.local/share/citra-emu/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/00164800/content/00000000.app
[ 37.853656] Loader core/hle/kernel/process.cpp:ParseKernelCaps:114: ExHeader kernel version: 2.50
[ 37.854981] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCode:602: Preferred region code set to 0
[ 37.874794] Service.SRV core/hle/service/sm/srv.cpp:RegisterClient:48: (STUBBED) called
[ 38.170245] Service.SRV core/hle/service/sm/srv.cpp:EnableNotification:70: (STUBBED) called
[ 38.173297] Service.APT core/hle/service/apt/apt.cpp:GetLockHandle:255: (STUBBED) called applet_attributes=0X00000000
[ 38.178787] Service.APT core/hle/service/apt/apt.cpp:SetScreenCapPostPermission:586: (STUBBED) called, screen_capture_post_permission=0
[ 38.179475] Service.NDM core/hle/service/ndm/ndm_u.cpp:OverrideDefaultDaemons:184: (STUBBED) bit_mask=0x0000000F
[ 38.179621] Service.NDM core/hle/service/ndm/ndm_u.cpp:SuspendDaemons:72: (STUBBED) bit_mask=0x00000006
[ 38.181873] Service.APT core/hle/service/apt/apt.cpp:NotifyToWait:234: (STUBBED) app_id=768
[ 38.185314] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:455: (STUBBED) called command=0X00000007, input_size=0X00000004, output_size=0X00000001
[ 38.185718] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:455: (STUBBED) called command=0X00000004, input_size=0X00000001, output_size=0X00000001
[ 38.188923] Service.FS core/hle/service/fs/fs_user.cpp:InitializeWithSdkVersion:540: (STUBBED) called, version: 0x0B0401C8
[ 38.192438] Service.FS core/file_sys/archive_selfncch.cpp:OpenRomFS:180: Unable to read RomFS
[ 38.192457] Service.FS core/hle/service/fs/fs_user.cpp:OpenFileDirectly:117: failed to get a handle for file [Binary: 000000000000000000000000] mode=1 attributes=0
[ 38.193221] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:155: Fatal error
[ 38.193226] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:158: Fatal error type: Generic
[ 38.193227] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:135: PID: 0x0000000A
[ 38.193229] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:137: REV: 0x00000000_0x0000F21D
[ 38.193240] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:139: TID: 0x00000000_0x00000000
[ 38.193241] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:141: AID: 0x00000000_0x00000000
[ 38.193242] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:142: ADR: 0x00167938
[ 38.193242] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:145: RSL: 0xC8804464
[ 38.193243] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:146: Level: 25
[ 38.193244] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:147: Summary: 4
[ 38.193244] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:148: Module: 17
[ 38.193245] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:149: Desc: 100
[ 38.193265] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:169: Datetime: 2018/06/19 01:50:32
[ 91.195496] Audio.Sink audio_core/cubeb_sink.cpp:CubebSink:75: Error initializing cubeb stream
[ 91.195504] Audio.Sink audio_core/cubeb_sink.cpp:~CubebSink:90: Error stopping cubeb stream
[ 95.302978] Audio.Sink audio_core/cubeb_sink.cpp:CubebSink:75: Error initializing cubeb stream
[ 95.416005] Audio.Sink audio_core/cubeb_sink.cpp:CubebSink:75: Error initializing cubeb stream
[ 95.416012] Audio.Sink audio_core/cubeb_sink.cpp:~CubebSink:90: Error stopping cubeb stream
[ 95.417174] Audio.Sink audio_core/cubeb_sink.cpp:CubebSink:75: Error initializing cubeb stream
[ 95.417179] Audio.Sink audio_core/cubeb_sink.cpp:~CubebSink:90: Error stopping cubeb stream
[ 95.418300] Audio.Sink audio_core/cubeb_sink.cpp:CubebSink:75: Error initializing cubeb stream
[ 95.418312] Audio.Sink audio_core/cubeb_sink.cpp:~CubebSink:90: Error stopping cubeb stream
[ 95.419303] Audio.Sink audio_core/cubeb_sink.cpp:CubebSink:75: Error initializing cubeb stream
[ 95.419308] Audio.Sink audio_core/cubeb_sink.cpp:~CubebSink:90: Error stopping cubeb stream
[ 97.874189] Audio.Sink audio_core/cubeb_sink.cpp:CubebSink:75: Error initializing cubeb stream
[ 97.874196] Audio.Sink audio_core/cubeb_sink.cpp:~CubebSink:90: Error stopping cubeb stream

#7

OpenRomFS:180: Unable to read RomFS

it appears that your rom is corrupted, redump your game again.

follow this instructions to dump your game properly:

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