Fatal error pokemon

Citra Support
1

Issue: fatal error pokemon ultra moon
I can’t join the game, it just a notification abou fatal error occured.

System Information

  • Operating System: window 10
  • CPU: Intel core i7 CPU M 620
  • GPU: Intel HD Graphics
  • Citra Version (found in title bar): citra nightly 1644
  • Game: pokemon ultra moon
  • Screenshot of Issue (include the full Citra window including titlebar):
    image
    image1366×768 53.4 KB

Diagnostic Log
citra_log.txt (11.4 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

2

In order for us to provide better support, we need to see the log generated by citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File

3

System Information for Support

Client Version                               Nightly 1644   HEAD-2d972f9
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i7 CPU       M 620  @ 2.67GHz
Graphics API                                 OpenGL 3.3
Graphics Renderer                            llvmpipe (LLVM 8.0, 128 bits)
GPU Driver Version                           ?
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are using Mesa LLVMpipe renderer. You need to install the proper driver for your graphics card from your distribution’s package manager.
  • The ROM you are attempting to run is corrupted. Look here for instructions on how to properly dump ROMs from your 3DS. https://citra-emu.org/wiki/dumping-installed-titles/