Fatal error thing please help

#1

Fatal error thing unable to play Pokemon games, tried sun and moon and alpha saphire:
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System Information

  • Operating System: Mac OSX sierra
  • CPU: 2.6 GHz Intel Core i7
  • GPU: Intel Iris Pro 1536 MB
  • Citra Version (found in title bar): HEAD-c810a3f
  • Game: Pokemon sun, and Pokemon Omega ruby
  • Screenshot of Issue (include the full Citra window including titlebar):

Log:
[ 0.000000] Frontend citra_qt/main.cpp:BootGame:428: Citra starting…
[ 0.027591] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:488: GL_VERSION: 4.1 INTEL-10.25.17
[ 0.027607] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:489: GL_VENDOR: Intel Inc.
[ 0.027611] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:490: GL_RENDERER: Intel Iris Pro OpenGL Engine
[ 0.029504] Loader core/loader/ncch.cpp:Load:177: Program ID: 0004000000164800
[ 0.029534] Service.FS core/file_sys/ncch_container.cpp:OpenFile:107: Failed to open /Users/Ryan/.local/share/citra-emu/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/00164800/content/00000000.app
[ 0.043922] Loader core/hle/kernel/process.cpp:ParseKernelCaps:108: ExHeader kernel version: 2.50
[ 0.046018] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCode:613: Preferred region code set to 0
[ 0.060546] Service.SRV core/hle/service/sm/srv.cpp:RegisterClient:48: (STUBBED) called
[ 0.365869] Service.SRV core/hle/service/sm/srv.cpp:EnableNotification:70: (STUBBED) called
[ 0.369119] Service.APT core/hle/service/apt/apt.cpp:GetLockHandle:431: (STUBBED) called handle=0x00038009 applet_attributes=0x00000000
[ 0.374219] Service.APT core/hle/service/apt/apt.cpp:SetScreenCapPostPermission:870: (STUBBED) screen_capture_post_permission=0
[ 0.375041] Service.NDM core/hle/service/ndm/ndm.cpp:OverrideDefaultDaemons:203: (STUBBED) default_daemon_bit_mask=0x0000000F
[ 0.375227] Service.NDM core/hle/service/ndm/ndm.cpp:SuspendDaemons:89: (STUBBED) daemon_bit_mask=0x00000009
[ 0.377745] Service.APT core/hle/service/apt/apt.cpp:NotifyToWait:408: (STUBBED) app_id=768
[ 0.380744] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:733: (STUBBED) called command=0x00000007, input_size=0x00000004, output_size=0x00000001, input_addr=0x0FFFFF48, output_addr=0x0FFFFF14
[ 0.381169] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:733: (STUBBED) called command=0x00000004, input_size=0x00000001, output_size=0x00000001, input_addr=0x0FFFFF10, output_addr=0x0FFFFF14
[ 0.384143] Service.FS core/hle/service/fs/fs_user.cpp:InitializeWithSdkVersion:806: (STUBBED) called, version: 0x0B0401C8
[ 0.404088] Service.SRV core/hle/service/sm/srv.cpp:Subscribe:146: (STUBBED) called, notification_id=0x209
[ 0.416740] Service.DSP core/hle/service/dsp_dsp.cpp:LoadComponent:148: Firmware hash: 0x943f5565dbcf6767
[ 0.416761] Service.DSP core/hle/service/dsp_dsp.cpp:LoadComponent:152: Structures hash: 0x93e48663943cad39
[ 0.416767] Service.DSP core/hle/service/dsp_dsp.cpp:LoadComponent:157: (STUBBED) called size=0xC25C, prog_mask=0x000000FF, data_mask=0x000900FF, buffer=0x0062917C
[ 0.418387] Service.DSP core/hle/service/dsp_dsp.cpp:RegisterInterruptEvents:248: Registered type=2, pipe=2, event_handle=0x00098021
[ 0.418741] Service.DSP core/hle/service/dsp_dsp.cpp:GetSemaphoreEventHandle:174: (STUBBED) called
[ 0.419076] Service.DSP core/hle/service/dsp_dsp.cpp:SetSemaphoreMask:469: (STUBBED) called mask=0x00002000
[ 0.419604] Audio.DSP audio_core/hle/pipe.cpp:PipeWrite:134: Application has requested initialization of DSP hardware
[ 0.419862] Service.DSP core/hle/service/dsp_dsp.cpp:SetSemaphore:271: (STUBBED) called
[ 0.422078] Service.DSP core/hle/service/dsp_dsp.cpp:SetSemaphore:271: (STUBBED) called
[ 0.555623] Service.LDR core/hle/service/ldr_ro/ldr_ro.cpp:LoadCRR:202: (STUBBED) called, crr_buffer_ptr=0x0821E000, crr_size=0x00007000, process=0xFFFF8001
[ 0.583013] Service.GSP core/hle/service/gsp_gpu.cpp:AcquireRight:702: called
[ 0.583905] Service.GSP core/hle/service/gsp_gpu.cpp:RegisterInterruptRelayQueue:397: called, flags=0x00000001
[ 0.693945] Service.FRD core/hle/service/frd/frd.cpp:SetClientSdkVersion:158: (STUBBED) called, version: 0x0B0401C8
[ 0.694304] Service.FRD core/hle/service/frd/frd.cpp:GetMyPresence:35: (STUBBED) called
[ 0.695113] Service.FRD core/hle/service/frd/frd.cpp:GetFriendKeyList:53: (STUBBED) called, unknown=0, frd_count=100, frd_key_addr=0x33C0277C
[ 0.708725] Service.BOSS core/hle/service/boss/boss.cpp:InitializeSession:40: (STUBBED) unk_param=0x0000000000000000, translation=0x00000020, unk_param4=0x00000000
[ 0.709255] Service.NDM core/hle/service/ndm/ndm.cpp:ResumeDaemons:104: (STUBBED) daemon_bit_mask=0x0000000B
[ 0.709365] Service.NDM core/hle/service/ndm/ndm.cpp:ResumeDaemons:104: (STUBBED) daemon_bit_mask=0x0000000F
[ 0.711151] Service.BOSS core/hle/service/boss/boss.cpp:GetStorageEntryInfo:838: (STUBBED) called
[ 0.711950] Service.BOSS core/hle/service/boss/boss.cpp:UnregisterStorage:66: (STUBBED) called
[ 0.712750] Service.BOSS core/hle/service/boss/boss.cpp:RegisterStorageEntry:827: (STUBBED) unk_param1=0x00001648, unk_param2=0x00000000, unk_param3=0x00100000, unk_param4=0x00000001, unk_param5=0x00000001
[ 0.757414] Service.APT core/hle/service/apt/apt.cpp:SetScreenCapPostPermission:870: (STUBBED) screen_capture_post_permission=3
[ 0.759668] Service.CFG core/hle/service/cfg/cfg.cpp:GetConfigInfoBlockPointer:317: Config block 0x30001 with flags 2 and size 8 was not found
[ 0.760360] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:172: Fatal error
[ 0.760376] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:175: Fatal error type: Generic
[ 0.760383] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:145: PID: 0x0000000A
[ 0.760387] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:147: REV: 0x00000000_0x0000F21D
[ 0.760391] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:149: TID: 0x00000000_0x00000000
[ 0.760395] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:151: AID: 0x00000000_0x00000000
[ 0.760399] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:152: ADR: 0x00172DC8
[ 0.760402] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:154: RSL: 0xD90103FA
[ 0.760406] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:155: Level: 27
[ 0.760409] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:156: Summary: 8
[ 0.760413] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:157: Module: 64
[ 0.760435] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:158: Desc: 1018
[ 0.760490] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:186: Datetime: 2017/11/17 22:45:59

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#2

check the FAQ, solution to this error is there