Fatal error when opening Pokémon

Issue:
If I want to start any game with Citra Canary / Nightly this error message appears:
“Citra has found a fatal error, please check the log for details…”

System Information

  • Operating System: Windows 10

  • CPU: Intel® Core™ i7-7700 CPU @ 3.60GHz 3.60GHz

  • GPU: Nvidia GeForce GTX 970

  • Citra Version (found in title bar): HEAD-f69feeb

  • Game: Pokémon Alpha Sapphire / Omega Ruby

  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (6.6 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

You’ve changed the log filtering which caused the log to be missing important information. Go to Emulation -> Configure and in the Debug tab, change *:Critical to *:Info. Then reupload the log.

1 Like

citra_log.txt (5.8 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

[ 23.810003] Service.FS core/file_sys/archive_selfncch.cpp:OpenRomFS:180: Unable to read RomFS

ROM is corrupted. Please redump your game.

1 Like

citra_log.txt (1.3 KB)

citra_log.txt (995.7 KB)

System Information for Support

Client Version                                Canary 1640 HEAD-4f8f8e8
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4000
OpenGL Version                                3.3.0
GPU Driver Version                            10.18.10.5129
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

citra_log.txt (23.8 KB)

System Information for Support

Client Version                                Nightly 1542 HEAD-8d27b07
Operating System                              Windows 10 (10.0)
CPU                                                   Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 1050 Ti/PCIe/SSE2
GPU Driver Version                            445.87
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

citra_log.txt (16.6 KB)

System Information for Support

Client Version                                Nightly 1577 HEAD-372c653
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 1650/PCIe/SSE2
GPU Driver Version                            431.90
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. https://www.nvidia.com/Download/index.aspx
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • The ROM you are attempting to run is corrupted. Look here for instructions on how to properly dump ROMs from your 3DS. https://citra-emu.org/wiki/dumping-installed-titles/

citra_log.txt (56.0 KB)

System Information for Support

Client Version                                Nightly 1599 HEAD-b94f21e
Operating System                              Windows 7 SP 1 (6.1)
CPU                                           AMD Phenom(tm) II X6 1055T Processor
Graphics API                                  OpenGL 3.3.1
Graphics Renderer                             AMD Radeon HD 5450
GPU Driver Version                            15.201.1801.0

Here’s some issues I found with your log that might help.

citra_log.txt (72.8 KB)

System Information for Support

Client Version                                Canary 1825 HEAD-e1eca22
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce RTX 2060 SUPER/PCIe/SSE2
GPU Driver Version                            451.67
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Redump the game using the guides below. Have at least 4GB free space on your Nintendo 3DS’s SD card:


citra_log.txt (6.0 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

It looks like you accidentally reopened Citra before uploading the log. The log gets cleared every time you open Citra. Have the log folder open in the background first before closing Citra then immediately upload a new log.