Fatal Error when trying to load Kirby Planet Robobot

Citra Support
#1

Issue:
Every time I try and open Kirby Planet Robobot on the emulator it results in a fatal error

System Information

Diagnostic Log
citra_log.txt (75.4 KB)

1 Like
#2

System Information for Support

Client Version                                Nightly 1527 HEAD-59984df
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i3-8350K CPU @ 4.00GHz
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 1060 6GB/PCIe/SSE2
OpenGL Version                                3.3.0
GPU Driver Version                            432.00
Enable CPU JIT                                [x]
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. https://www.nvidia.com/Download/index.aspx
  • System configuration block 0x170000 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/
  • System configuration block 0x170000 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/
  • You have GDB debugging enabled. This will cause Citra not to launch games. This is only intended for debugging purposes and should be disabled in settings.
#3

citra_log.txt (5.3 KB)
please check

#4

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#5

whenever i play kirby planet robobot it crashes also im using canary 1773

#6

and it says citra.qt has stopped working and then my cpu says the display driver crashed and recovered

#7

citra_log.txt (4.0 KB)

#8

System Information for Support

Client Version                                Canary 1773 HEAD-d299355
Operating System                              Windows 7 SP 1 (6.1)
CPU                                           Intel(R) Core(TM) i5-4200M CPU @ 2.50GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4600
GPU Driver Version                            9.18.10.3324
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 0
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

#9

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#10

citra_log.txt (4.0 KB)

#11

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#12

That log is incomplete. Do not open Citra again before uploading a log file, it gets cleared each time you open Citra.

#13

how about nowcitra_log.txt (12.9 KB)

#14

System Information for Support

Client Version                                Canary 1773 HEAD-d299355
Operating System                              Windows 7 SP 1 (6.1)
CPU                                           Intel(R) Core(TM) i5-4200M CPU @ 2.50GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4600
GPU Driver Version                            9.18.10.3324
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 0
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

#15

citra_log.txt (4.0 KB)

#16

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#17

GPU Driver Version: Build 9.18.10.3324

This driver is outdated, you need to update.

Download win64_15.36.38.5117.zip from https://downloadcenter.intel.com/download/29312/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?product=76348
direct link: https://downloadmirror.intel.com/29312/a08/win64_15.36.38.5117.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Also do this:

  1. Open Citra then go to File->Open Citra Folder
  2. Open shaders folder then delete the opengl folder if it’s there
  3. Emulation->Configure... then click on Graphics on the left
  4. Enable Disk Shader Cache

The Disk Shader Cache currently has a bug when Accurate Multiplication is turned off causing it to slowly load all shaders from zero every time you start the game and makes the precompiled cache extrememly large + the RAM usage skyrockets until you crash.
Keep Accurate Multiplication enabled, do not turn it off.

Since you have an old GPU which can randomly crash due to a driver bug you might need to use Nightly 1392 until you buy a graphics card (get Nvidia in that case) as it is the last build before the Split Presentation Thread change: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392

If that doesn’t work you might need to go back to even Nightly 860, which is the last build with the “AMD hack” for all GPUs which HD 4600 benefited from: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-860

#18

thank you i did it all and it works now thank you so much

1 Like