Fatal Error with Pokemon Ultra Moon

#1

Issue:
I have a fatal error on startup of a game.
citra_log.txt (18.5 KB)

System Information

  • Operating System: Windows 10

  • CPU: Intel® Celeron® CPU N2840 @ 2.16GHz, 2159 Mhz, 2 Core(s), 2 Logical Processor(s)

  • GPU: Not sure

  • Citra Version (found in title bar): Nightly 1267

  • Game: Pokémon Ultra Sun

  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
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In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

System Information for Support

Client Version                                Nightly 1267 HEAD-46b015b
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • The ROM you are attempting to run is corrupted. Look here for instructions on how to properly dump ROMs from your 3DS. https://citra-emu.org/wiki/dumping-installed-titles/