Fire Emblem Echoes: Shadow of Valentia Freezes

1- open Fire Emblem Echoes Shadow of Valentia with latest canary build;
2 - Game starts nicely but after de first cut scene, when we meet ours characters and they talk for the first time, the soundtrack disappears and right after, the game freezes.

System Information

  • Operating System: Windows 10 Pro N

  • CPU: AMD Ryzen 5 3600 6-Core Processor 3.59 ghz

  • GPU: NVIDIA GeForce GTX 1660 SUPER

  • Citra Version (found in title bar): CITRA 1976

  • Game: Fire Emblem Echoes of Valentia

  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
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citra_log.txt (145.1 KB)

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System Information for Support

Client Version                                Canary 1976 HEAD-3926531
Operating System                              Windows 10 (10.0)
CPU                                           AMD Ryzen 5 3600 6-Core Processor               | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 1660 SUPER/PCIe/SSE2
GPU Driver Version                            461.40
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Type winver into your Windows search bar and run the prompt when it pops up. It should give you information about your Windows installation. Check to see if you are perhaps running a special Windows 10 version called Windows 10 N. This version of Windows has some of the normal Windows media files cut out of it. The log file shows that you are missing similar files.

Hello. Thanks for the brief answer. My Windows is Windows 10 Pro N. Version 2004.

Okay, you are indeed on a Windows 10 N version. To solve your issue, you need to have Windows download and install the Media Feature Pack in order for Citra to be able to use AAC files (the media files you are currently missing). That should solve your freezing issue.

To install the Media Feature Pack on Windows 10 2004:
Press the Windows start button and select the Settings option. Then go to Apps > Apps and Features and select Optional Features. Select Add a Feature and find the Media Feature Pack in the list of available Optional Features. Note, you will not be prompted to restart your computer, but you must restart in order to successfully complete installation of the Media Feature Pack.

After the restart, try your game again and see if the problem is fixed. If it isn’t, please upload another log file.

I REALLY thank you, SleepingSnake. Problem solved.

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