Fire emblem fates crashes when i try to begin a new game

Issue: Citra will crash when i try to start up a new game on “fire emblem fates”
Whenever i try to start up a new game on fire emblem fates citra will always freeze and crash
This issue never happens on any of my other games. any way that i can fix it?

System Information

  • Operating System: Microsoft Windows 10 Home
  • CPU: Intel® Core™ i3-3110M CPU @
    2.40GHz 2.40GHz
  • Citra Version: Canary Build 1815
  • Game: Fire Emblem Fates
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (40.3 KB)

System Information for Support

Client Version                                Canary 1815 HEAD-5f153e2
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.4358
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [ ]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

GPU Driver Version: 10.18.10.4358

This driver is outdated, you need to update.

Download win64_15.33.50.5129.zip from https://downloadcenter.intel.com/download/29473/Intel-Graphics-Driver-for-Windows-15-33-?product=65707
direct link: https://downloadmirror.intel.com/29473/a08/win64_15.33.50.5129.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Since you have an old GPU which can randomly crash due to a driver bug you might also need to use Nightly 1392 until you upgrade your computer: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392

Try delete 00001794 folder at C:\Users\%username%\AppData\Roaming\Citra\sdmc\Nintendo 3DS\00000000000000000000000000000000\00000000000000000000000000000000\extdata\00000000

Still didn’t work
After delete the file in exdata too