Force close when open pokemon Ultra Moon

Enter a description of your issue here, in full detail.
i can play pokemon UM without problem before, but after i try to installed tittle the file, when i load, the game always force close

System Information

  • Operating System: windows 10
  • CPU: AMD Ryzen 3 2200U
  • GPU: Radeon Vega Mobile Gfx 2.50 GHz
  • Citra Version (found in title bar): 1737
  • Game: pokemon Ultra moon
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (5.3 KB)

In order to save a copy of the log, follow this guide:

I did not find anything wrong in your log file. Please wait for a moderator to assist.

It seems you’ve accidentally reopened Citra before uploading citra_log.txt which would clear the log. Redo the steps to get a new log and make sure you have started the game and reached the issue in-game before you close Citra. You can also upload citra_log.txt.old.txt

If the log becomes too large you can link to a pastebin or zip the log and upload to like Google Drive.

citra_log.txt (15.7 KB)
citra_log.txt.old.txt (6.3 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

System Information for Support

Client Version                                Nightly 1737 HEAD-28039d3
Operating System                              Windows 10 (10.0)
CPU                                           AMD Ryzen 3 2200U with Radeon Vega Mobile Gfx   | AVX2 | FMA
Graphics API                                  OpenGL 3.3.1
Graphics Renderer                             AMD Radeon(TM) Vega 3 Graphics
GPU Driver Version                            21.4.1 27.20.21002.112
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.