In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.
Client Version Canary 1763 HEAD-777c13f
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz
Graphics API OpenGL 3.3.0
Graphics Renderer GeForce 940MX/PCIe/SSE2
GPU Driver Version 382.05
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [ ]
Shader JIT [x]
System Region 1
Shader Disk Cache [ ]
Here’s some issues I found with your log that might help.
You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. https://www.nvidia.com/Download/index.aspx
Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.
Client Version Canary 1763 HEAD-777c13f
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz
Graphics API OpenGL 3.3.0
Graphics Renderer GeForce 940MX/PCIe/SSE2
GPU Driver Version 446.14
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [ ]
Shader JIT [x]
System Region 1
Shader Disk Cache [ ]
Here’s some issues I found with your log that might help.
Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
Ask your friend that dumped your game for you, if that didn’t happen either then you committed piracy which is illegal. The only legal place to download games is the Nintendo eShop app on your Nintendo 3DS.