Freezes after Saving (Pokemon X) (Nightly 1498)

Citra Support
#1

Citra Freezing after i hit save.:
I played pokemon x in citra befor and reached 6 badges but then the recent update when i tried to save my game it just froze. Now i tried to delete everything including my save file, reinstalling windows etc. no hope still have the issue of frozing.

System Information

  • Operating System: Windows 10 pro
  • CPU: i-5 3380m
  • GPU: intel hd 4000
  • Citra Version (found in title bar):nightly 1498
  • Game: Pokemon X
  • Screenshot of Issue (include the full Citra window including titlebar):
    Untitled
    Untitled1600×900 99.6 KB

Diagnostic Logcitra_log.txt (2.5 MB) !
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

System Information for Support

Client Version                                Nightly 1498 HEAD-acf18ce
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4000
OpenGL Version                                3.3.0
GPU Driver Version                            10.18.10.5129
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

#3

Already done updating the drivers still having the problem

#4

Try Nightly 1501, I just booted up Pokémon Y and I could save. However I’m on v1.5
Tried without the update and I could still save.

1 Like
#5

Thank you for the suggestion, however i dont know how to download other nightly builds, can you tell how to do it?

#6

If you used the installer just open Citra and it should ask you if you want to update.

1 Like
#7

Thank you so much, i’m currently downloading it now and give my feedback later.

#8

Im stiil having the issue. here is my new log file citra_log.txt (3.7 MB)
ps. I already updated the graphics drivers, downloaded the latest in the intel website.

#9

System Information for Support

Client Version                                Nightly 1501 HEAD-3597921
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4000
OpenGL Version                                3.3.0
GPU Driver Version                            10.18.10.5129
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

#10

What game version are you on? You can see in the game list, if it doesn’t say on the icon then it is v1.0. You can also see in game on the bottom screen:
image
(if it’s blank then it’s v1.0)

You have a lot of memory read errors and I can’t see you are using any cheat codes so that usually means the rom is corrupted :confused: maybe you need to redump it using the guides below. Have at least 2GB free space on the SD card.


#11

my pokemon x’s version is 1.5

#12

does cheats can really corrupt games?

#13

Ok, can you test by removing the update? (Right click on the game -> Open Update Data Location) then go back to 0004000e folder and delete 00055d00 folder. Restart Citra then try again.

Yes, cheats can do that.

1 Like
#14

Okay Thanks, btw im starting a new save file just to test this error.

1 Like
#15

My Game is now fine, it seems the cheats corrupted the game and have to fix it on my 3ds. Thank you so much for the help, not gonna use some money cheats from now on. Much appriciated stay safe.

1 Like
#16

Help, i have a new crash problem. The crash is happening randomly in just minutes, 3 mins or 4, I’m at Pokemon X 1.5 (Nightly 1503)citra_log.txt (91.6 KB)

#17

System Information for Support

Client Version                                Nightly 1503 HEAD-b82d431
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4000
OpenGL Version                                3.3.0
GPU Driver Version                            10.18.10.5129
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 [x]

Here’s some issues I found with your log that might help.

#18

I also tried removing the update unfortunately the crash problem is still there.

#19

Try turning off vsync in the Advanced graphics options in Citra. I have been debugging this issue with this user and it seems the cause of the crash is due to the Split Presentation Thread change: Citra Emulator Always Stop Working

Also reset reset the Disk Shader Cache just in case, keep accurate multiplication enabled or you will get bugs with it if you turn accurate multiplication off so do not do that.

  1. File->Open Citra Folder
  2. Open shaders folder then delete the opengl folder
#20

Reseting the shaders helps and there is no crash anymore, however when i tried to play again the game will crash after some minutes randomly. I guess the problem is about shaders.

1 Like