Froze and Black Screen

Black Screnn: Hi,none of my pokemon games run,just stays in the beggining,then its all dark

System Information

  • Operating System: Microsoft Windows Home Single Languaje
  • CPU: intel(r) celeron(r) n4000 cpu @ 1.10ghz 1.101 mhz 64 bits
  • GPU: 4 g
  • Citra Version (found in title bar): Nightly 1816
  • Game: Pokemon US
  • Screenshot of Issue:

    Diagnostic Log

citra_log.txt (22.2 KB)

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                               Nightly 1816   HEAD-d117132
Operating System                             Windows 10 Version 2009
CPU                                          Intel(R) Celeron(R) N4000 CPU @ 1.10GHz
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) UHD Graphics 600
GPU Driver Version                           27.20.100.8729
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics

This driver is out of date. To update, download and install gfx_win_101.3790_101.2114.exe from Intel® Graphics – Windows* DCH Drivers
Mirror download: https://downloadmirror.intel.com/751359/gfx_win_101.3790_101.2114.exe

Let me know if you run into any issues during the installation.