Frozen visual output

When I play games the emulation goes on as normal for a while, then the screen will freeze and the speed percentage drops to 0%. The speed then goes back up to normal and the sound continues to play but both screens remains frozen on what they were displaying when the emulator froze. The touch screen and input works as in Mario and Luigi: Dream Team I can click the spot where the save button would be and press the A button to save even though nothing happens visually. I have had it happen in the three games I tested which include Mario and Luigi: Paper Jam, Pokémon Alpha Sapphire and Mario Kart 7 along with Dream Team.

System Information

  • Operating System: Windows 10 Home Single Lenguaje 64bits (10.0, compilation 17134)
  • CPU: Intel core i5-7200U 2,5 GHz 4 CPUs
  • GPU: Intel HD Graphics 620
  • Citra Version: HEAD-50def5a
  • Game: Mario and Luigi: Paper, Mario Kart 7 and Pokémon Alpha Sapphire
  • Screenshot of Issue

Diagnostic Log
citra_log.txt (7.3 KB)

can you search the forum before you post a issue? your problem already has way to solve: Monster hunter generations/XX - game freezes, keep playing just audio

I’m sorry. I tried to search a solution.
Thank you.