Issue:
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pokemon ultra sun crashes on every battle or cutscene. the sound keeps going but the screen freezes and i cant play. i used to be able to run it without problems about 3 or 4 months ago but now i cant. System Information
Operating System:
CPU:
GPU:
Citra Version (found in title bar):
Game:
Screenshot of Issue (include the full Citra window including titlebar):
Diagnostic Log
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Client Version Canary 1791 HEAD-0e9198e
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz
Graphics API OpenGL 3.3.0
Graphics Renderer Intel(R) HD Graphics 630
GPU Driver Version 23.20.16.4973
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region -1
Shader Disk Cache [ ]
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Hm, since you have i7-7700HQ which usually comes with like Nvidia. Can you go into Device Manager and check if you have more than HD 630 under display adapters?
i have INTEL® HD Graphics 630 and NVIDIA GeForce GTX 1050. idk if thats what you asked for but my main language is not english so im not familiar with the terms
Ah GTX 1050. Since Citra is currently using your iGPU you will need to go into Nvidia Control Panel then in Manage 3D settings, set preferred GPU to Nvidia:
Open shaders folder then delete the opengl folder if it’s there
Emulation->Configure... then click on Graphics on the left
Click on the Advanced tab and turn onAccurate Multiplication
The Disk Shader Cache currently has a bug when Accurate Multiplication is turned off causing it to slowly load all shaders from zero every time you start the game and makes the precompiled cache extrememly large + the RAM usage skyrockets until you crash.