Game crashes after opening

Citra Support
1

Issue:
Game always goes into not responding after opening

System Information

  • Operating System:
  • CPU:
  • GPU:
  • Citra Version (found in title bar):
  • Game:
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (9.6 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

2

System Information for Support

Client Version                               Nightly 1765   HEAD-46c6e5c
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 5 2600 Six-Core Processor             | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            NVIDIA GeForce GTX 1050 Ti/PCIe/SSE2
GPU Driver Version                           512.77
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

I did not find anything wrong in your log file. Please wait for a human moderator to assist.

3

Please try a portable build to see if its an issue with your Citra installation:
Go to Download Citra - Citra and select Manual download .
Then under Nightly Build , click on your operating system’s icon to the right of the latest build available to download the build.
Extract it (.7z can be extracted using Winrar or 7zip) and put it where ever you wish. Inside the extracted nightly-mingw folder, create a folder called user .
This Citra should now store all of its config, save files and such inside of this user folder. Check to make sure that this user folder is in the same folder that contains citra-qt(.exe)
Now run the citra-qt executable found inside of the mingw folder.

4

citra_log.txt (59.5 KB)

5

System Information for Support

Client Version                               Canary 2182   HEAD-ae14756
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Celeron(R) CPU N3350 @ 1.10GHz
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) HD Graphics 500
GPU Driver Version                           26.20.100.6813
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • Please enable the Vsync option if you are experiencing screen tearing.
  • You have mods installed. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.