Game crashes every few minutes

Issue:
I play Rune Factory 4 usually on Nightly, but the game crashes after a few minutes without any warning. First it freezes, than it just crashes. What can I do about this?
I tried to play it with Canary, same issue. Than reinstalled it. Same issue again. Don’t know what to do.

Note: I am not a tech pro. I’m an absolute noob when it comes to technical things.

System Information

  • Operating System: Win 10
  • CPU: Intel Core i3 1,9 GHz, 4GB RAM
  • GPU: Intel(R) HD Graphics 4000
  • Citra Version (found in title bar): 1708
  • Game: Rune Factory 4 (not tested with other games)
  • Screenshot of Issue (include the full Citra window including titlebar):
    citra_log.txt (8.7 KB)

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Uhm… I need to attach the old log, because I needed to start Citra to see which version I use

citra_log.txt.old.txt (24.4 KB)

System Information for Support

Client Version                                Canary 1970 HEAD-7ee5bf9
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i3-3227U CPU @ 1.90GHz | AVX
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.5161
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Downloads for Graphics

The website says everything is up to date.

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Ignore the bot, it’s a bit dumb when it comes to old iGPUs.
Because your iGPU has driver bugs, you’ll need to use an older version of Citra in order to prevent random freezing and crashing from occurring until you upgrade your hardware:
Download citra-windows-mingw-20191214-ddb7ead.7z from Release nightly-1392: Merge pull request #5020 from jroweboy/dynamic-mf · citra-emu/citra-nightly · GitHub
Extract it using Winrar or 7zip. Put the extracted folder anywhere you want. Now run citra-qt.exe from the folder and run your game.

Okay, thank you :slight_smile: I’ll try it out

Is the solution has worked ?