Game crashes few minutes in

#1

Issue:
Enter a description of your issue here, in full detail.
game crashes and screen turnes white a few minutes in

System Information

  • Operating System: windows 10
  • CPU: i5 9600k
  • GPU: gtx 1080
  • Citra Version (found in title bar): citra canary 1354
  • Game: pokemon ultra sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296citra_log.txt (3.2 MB)

#2

System Information for Support

Client Version                                Canary 1354 HEAD-5008d46
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 1080/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#3

i have enabled it and it still crashed

#4

Your log shows that you are running a modded ROM, ROM mods/hacks aren’t supported currently.