Game crashes when i run it and most of the time it freezes

Issue:
Enter a description of your issue here, in full detail.

System Information

  • Operating System:
  • CPU:
  • GPU:
  • Citra Version (found in title bar): Citra Nightly 1626
  • Game: Pokemon Omega Ruby
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping. citra_log.txt (4.6 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

I did not find anything wrong in your log file. Please wait for a moderator to assist.

It looks like you accidentally reopened Citra before uploading the log. The log gets cleared every time you open Citra. Have the log folder open in the background first before closing Citra then immediately upload a new log.

citra_log.txt (4.6 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra and go to File>Open Citra Folder and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close citra if it doesn’t do so by itself. Do not restart citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.

citra_log.txt (73.4 KB)

System Information for Support

Client Version                                Nightly 1626 HEAD-1032b60
Operating System                              Windows 8.1 (6.3)
CPU                                           Intel(R) Core(TM) i3-4030U CPU @ 1.90GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4400
GPU Driver Version                            10.18.14.4264
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

GPU Driver Version: 10.18.14.4264

This driver is outdated, you need to update.

Download win64_15.36.40.5162.zip from https://downloadcenter.intel.com/download/29970/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-
direct link: https://downloadmirror.intel.com/29970/a08/win64_15.36.40.5162.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

citra_log.txt (40.9 KB)

System Information for Support

Client Version                                Nightly 1626 HEAD-1032b60
Operating System                              Windows 8.1 (6.3)
CPU                                           Intel(R) Core(TM) i3-4030U CPU @ 1.90GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4400
GPU Driver Version                            10.18.14.4264
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

citra_log.txt (39.7 KB)

System Information for Support

Client Version                                Nightly 1626 HEAD-1032b60
Operating System                              Windows 8.1 (6.3)
CPU                                           Intel(R) Core(TM) i3-4030U CPU @ 1.90GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4400
GPU Driver Version                            10.18.14.5162
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

Try turn off Hardware Shader in the Advanced graphics settings in Citra configuration.

You can ignore the bot regarding the drivers, it is a bit dumb when it comes to old iGPUs.