Game crashes when load rom

Issue:
Enter a description of your issue here, in full detail.
crashes when loading rom

System Information

  • Operating System:
  • CPU:
  • GPU:
  • Citra Version (found in title bar):
  • Game:
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
<citra_log.txt (9.4 KB) >

System Information for Support

Client Version                                Canary 1557 HEAD-21e03bc
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [ ]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

The log doesn’t say you started a game so make sure you do these steps:

  1. Open Citra then File->Open Citra Folder then open log folder(keep this open in the background).
  2. Start the game and make it crash(don’t reopen Citra or the log gets cleared so you have to do it again).
  3. Reupload the log here.

citra_log.txt (4.0 KB)

System Information for Support

Client Version                                Nightly 1457 HEAD-a6ee1bf
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

The log is getting cut off, try turn off Enable Hardware Renderer in the graphics options in Citra then redo the steps to upload a new log.