Game Crashes when Starting... (Pokemon US/UM)

Citra Support
#1

Game Crashes when Starting…:
Enter a description of your issue here, in full detail.

System Information

  • Operating System: Win 10
  • CPU: i5 7500
  • GPU: GTX 1050 Ti
  • Citra Version (found in title bar): 1823
  • Game: Pokemon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

citra_log.txt (6.1 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close Citra if it doesn’t do so by itself. Do not restart Citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.