Game crashing my computer

Issue:
I downloaded Citra on the 17th (Friday) and although my computer isn’t the best, it ran fine.
I only got Animal Crossing New leaf and there wasn’t any issues until Sunday. It slowly began taking a while to load up the game. Then it started to freeze up my laptop whilst loading it up, but once the game had loaded everything was fine. Currently, it doesn’t load at all. I get a black screen, speed at 0%, fps at 0, and it continues to freeze my laptop at times to the point i have to restart my computer. I’d show screenshots of the problem, however it’ll just freeze making it impossible.

System Information

  • Operating System: 64 bit OS
  • CPU: AMD A6-9225 RADEON R4, 5 COMPUTE CORES 2C +3G 2.60GHz
  • GPU: AMD Radeon™ R4 Graphics
  • Citra Version (found in title bar): nightly 1407
  • Game: Animal Crossing New Leaf
  • Screenshot of Issue (include the full Citra window including titlebar): Cannot provide

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (4.0 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1407 HEAD-a0f9c79
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

System Information for Support

Client Version                                Nightly 1407 HEAD-a0f9c79
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

I tried again with some settings changed. Still not working and computer froze. I took this

after 10 minutes of loading it worked. The game itself works perfectly fine but that still doesnt change the fact the start up is a mess…

Try turn off Disk Shader Cache and see if it stops crashing, could be an issue with AMD GPUs.