Game crashing when entering battle

Citra Support
#1

Issue:
whenever i start a battle with a certain npc the game crashes, while citra maintain it’s functions

System Information

  • Operating System: windows 8.1
  • CPU: Intel® Core™ i5-4200U CPU @ 1.60GHz
  • GPU: Intel® HD Graphics Family
  • Citra Version (found in title bar): 1507
  • Game: pokemon moon
  • Screenshot of Issue (include the full Citra window including titlebar):
    image
    image1366×768 212 KB

Diagnostic Log
citra_log.txt (6.7 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

System Information for Support

Client Version                                Nightly 1338 HEAD-32b88d4
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#3

That log file does not match with Nightly 1507 that you are running, double check that you are upload the log from the correct folder. Open Nightly 1507 -> File->Open Citra Folder then it’s in its log folder.