Game does not open and crash

Issue:
Enter a description of your issue here, in full detail.

System Information

  • Operating System: windows 10
  • CPU: i5-7400 3GHz
  • GPU: intel(R) hd graphics 630
  • Citra Version (found in title bar): 1784
  • Game: pokemon Omega ruby and x
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (5.3 KB)
.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File

citra closes if I try to open the game

citra_log.txt (29.8 KB)

System Information for Support

Client Version                               Nightly 1784   HEAD-47c4f31
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) HD Graphics 630
GPU Driver Version                           23.20.16.4974
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
  • You have mods installed. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

Download win64_25.20.100.6373.zip from https://downloadcenter.intel.com/download/28289/Intel-Graphics-Driver-for-Windows-10
Mirror download: https://downloadmirror.intel.com/28289/a08/win64_25.20.100.6373.zip

Then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Now you should be able to install the latest DCH drivers directly:
Download and install gfx_win_101.3222_101.2111.exe from https://www.intel.com/content/www/us/en/download/19344/intel-graphics-windows-dch-drivers.html
Mirror download: https://downloadmirror.intel.com/738230/gfx_win_101.3222_101.2111.exe

Since you have a desktop computer, do you know if you have a graphics card? Or do you only have integrated graphics?