Game doesn't load and Citra crashes afterwards

Issue:

Citra opens normally, but when loading the rom, it turns black and crashes afterwards. Apart from that, game speed and fps freeze. Funny thing is that the day before, Citra worked perfectly and I had no problem. It started the day after when I turned the computer on. By the way, I’m playing MHXX (Monster Hunter Double Cross)

System Information

  • Operating System: Windows 10
  • CPU: i5 7400
  • GPU: GT 730
  • Citra Version (found in title bar): Nightly 1754
  • Game: MHXX (Monster Hunter Double Cross)
  • Screenshot of Issue (include the full Citra window including titlebar):

I can’t take a screenshot of it because it crashes

Diagnostic Log

citra_log.txt (5.0 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File

I have the same issue though on the 21st of February everything was fine, and I was finally able to play Pokémon X for the first time, but after I updated my Nvidia drivers today for Destiny, Citra Broke again and is doing the exact same thing your application is doing. Kinda sad Citra is unstable with drivers, was really enjoying using Citra as an emulator.

citra_log.txt (10.7 KB)

System Information for Support

Client Version                               Nightly 1754   HEAD-54a36bc
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            GeForce GT 730/PCIe/SSE2
GPU Driver Version                           391.35
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. Official Drivers | NVIDIA
  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

Disable all cheats and then restart Citra (important, otherwise they remain active). Now try your game again and see if the issue remains. If it does, upload another log file.

Please open up your own support topic. Whilst drivers can be related to your issue, it definitely isn’t Citra that is unstable with the newest drivers. If that were the case, we’d know (the entire forums and Discord server would be flooded with angry pokemon fans using NVIDIA GPUs).

i am having the same issue my pokemon y game frezes though it was working perfect till now
citra_log.txt (13.7 KB) pls help

System Information for Support

Client Version                               Nightly 1756   HEAD-25ad002
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz | AVX
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) HD Graphics 2500
GPU Driver Version                           10.18.10.4358
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics

This driver is out of date. To update, download win64_15.33.53.5161.zip from Intel® Graphics Driver for Windows* [15.33]
Mirror download: https://downloadmirror.intel.com/29969/a08/win64_15.33.53.5161.zip

Then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Furthermore, because your iGPU has driver bugs, you’ll need to use an older version of Citra in order to prevent random freezing and crashing from occurring until you upgrade your hardware:
Download citra-windows-mingw-20191214-ddb7ead.7z from Release nightly-1392: Merge pull request #5020 from jroweboy/dynamic-mf · citra-emu/citra-nightly · GitHub
Extract it using Winrar or 7zip. Put the extracted folder anywhere you want. Now run citra-qt.exe from the folder and run your game.