Game encounters fatal error

Issue:
Citra encounters a fatal error when loading the game.

System Information

  • Operating System: OSX
  • CPU: Intel i5
  • GPU: Intel HD Graphics 6000
  • Citra Version: Citra Nightly 1397
  • Game: Pokemon Ultra Moon
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log copy.txt (19.9 KB)

System Information for Support

Client Version                                Nightly 1397 HEAD-020cd56
OpenGL Vendor                                 Intel Inc.
OpenGL Renderer                               Intel(R) HD Graphics 6000
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • The ROM you are attempting to run is corrupted. Look here for instructions on how to properly dump ROMs from your 3DS. https://citra-emu.org/wiki/dumping-installed-titles/