Game freeze after the update

Citra Support
1

Issue:
So, i got a new computer and it’s been a long time since i wanted to try the Ace Attorney games, and i was about to start with the crossover. I started it yesterday and it was pretty much normal, i could play and everything. However, when i opened Citra a few hours ago, it asked me if i wanted to do the udpate, which i agreed. And after re-launching the app, the game just started freezing, i couldn’t even close Citra, i had to close it with the task manager.

And there is another issue (should i do an another topic about it ?) which is just 2 games crashing when i launch them in the app (Dual Destinies and Spirit of Justice)

System Information

  • Operating System: Windows 10 Pro
  • CPU: i3-3217U CPU 1.80GHz
  • GPU: HD Graphics 4000
  • Citra Version (found in title bar): Nightly 1687
  • Game: Layton Vs. Phoenix Wright (Game freeze since the update)
  • Screenshot of Issue (include the full Citra window including titlebar):

image
image850×549 6.57 KB

Diagnostic Log

citra_log.txt (20.0 KB)

2

System Information for Support

Client Version                                Nightly 1687 HEAD-2e3834f
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.4252
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

3

GPU Driver Version: 10.18.10.4252

This driver is outdated, you will need to update it.

Download win64_15.33.53.5161.zip from https://downloadcenter.intel.com/download/29969/Intel-Graphics-Driver-for-Windows-15-33-
direct link: https://downloadmirror.intel.com/29969/a08/win64_15.33.53.5161.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Your iGPU has driver bugs so you should use this older build until you buy a new computer: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392