Game freezed on start

Issue:
Hello, I’ve been encountering an issue while trying to play a game on Citra Nightly. I have decrypted the files and I have done anything possible to load the games. However whenever I try to run the game it freezes on the beginning with a phrase saying: “the game is preparing to load, and additional data is being created”

System Information

  • Operating System: Windows 10 Pro 64-bit
  • CPU: Intel Core i5 10600K @ 4.10GHz
  • GPU: NVIDIA GeForce GTX 1650
  • Citra Version: Citra Nightly 1759
  • Game: Pokemon Alpha Sapphire
  • Screenshot of Issue:

Diagnostic Log
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citra_log.txt.old.txt (16.0 KB)

System Information for Support

Client Version                               Nightly 1759   HEAD-3df43f9
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i5-10600K CPU @ 4.10GHz | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            GeForce GTX 1650/PCIe/SSE2
GPU Driver Version                           456.71
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. Official Drivers | NVIDIA

updated the driver fully btw.

Please try running Citra as an administrator → Right click on Citra’s shortcut or citra-qt(.exe) and select Run as administrator. See if the issue remains.