Game Freezes After Launch (Animal Crossing JP 3ds)

Issue:
Right after launch of ACNH (JP) it freezes visually. I can hear sound for a second, and then it freezes.

For whatever reason the file of the log is too big, so here’s the text (the last few lines repeat quite a few times):

Blockquote [ 0.000283] Config core/settings.cpp:LogSettings:80: Citra Configuration:
[ 0.000326] Config core/settings.cpp:operator():77: Core_UseCpuJit: true
[ 0.000347] Config core/settings.cpp:operator():77: Core_CPUClockPercentage: 100
[ 0.000349] Config core/settings.cpp:operator():77: Renderer_UseGLES: false
[ 0.000350] Config core/settings.cpp:operator():77: Renderer_UseHwRenderer: true
[ 0.000351] Config core/settings.cpp:operator():77: Renderer_UseHwShader: true
[ 0.000383] Config core/settings.cpp:operator():77: Renderer_SeparableShader: false
[ 0.000384] Config core/settings.cpp:operator():77: Renderer_ShadersAccurateMul: true
[ 0.000385] Config core/settings.cpp:operator():77: Renderer_UseShaderJit: true
[ 0.000386] Config core/settings.cpp:operator():77: Renderer_UseResolutionFactor: 1
[ 0.000387] Config core/settings.cpp:operator():77: Renderer_FrameLimit: 100
[ 0.000388] Config core/settings.cpp:operator():77: Renderer_UseFrameLimitAlternate: false
[ 0.000389] Config core/settings.cpp:operator():77: Renderer_FrameLimitAlternate: 200
[ 0.000390] Config core/settings.cpp:operator():77: Renderer_VSyncNew: true
[ 0.000391] Config core/settings.cpp:operator():77: Renderer_PostProcessingShader: none (builtin)
[ 0.000401] Config core/settings.cpp:operator():77: Renderer_FilterMode: true
[ 0.000409] Config core/settings.cpp:operator():77: Renderer_TextureFilterName: none
[ 0.000410] Config core/settings.cpp:operator():77: Stereoscopy_Render3d: 0
[ 0.000410] Config core/settings.cpp:operator():77: Stereoscopy_Factor3d: 0
[ 0.000411] Config core/settings.cpp:operator():77: Layout_LayoutOption: 0
[ 0.000412] Config core/settings.cpp:operator():77: Layout_SwapScreen: false
[ 0.000413] Config core/settings.cpp:operator():77: Layout_UprightScreen: false
[ 0.000414] Config core/settings.cpp:operator():77: Utility_DumpTextures: false
[ 0.000414] Config core/settings.cpp:operator():77: Utility_CustomTextures: false
[ 0.000416] Config core/settings.cpp:operator():77: Utility_UseDiskShaderCache: true
[ 0.000416] Config core/settings.cpp:operator():77: Audio_EnableDspLle: false
[ 0.000417] Config core/settings.cpp:operator():77: Audio_EnableDspLleMultithread: false
[ 0.000419] Config core/settings.cpp:operator():77: Audio_OutputEngine: auto
[ 0.000420] Config core/settings.cpp:operator():77: Audio_EnableAudioStretching: true
[ 0.000421] Config core/settings.cpp:operator():77: Audio_OutputDevice: auto
[ 0.000422] Config core/settings.cpp:operator():77: Audio_InputDeviceType: 0
[ 0.000423] Config core/settings.cpp:operator():77: Audio_InputDevice: Default
[ 0.000424] Config core/settings.cpp:operator():77: Camera_OuterRightName: blank
[ 0.000425] Config core/settings.cpp:operator():77: Camera_OuterRightConfig:
[ 0.000427] Config core/settings.cpp:operator():77: Camera_OuterRightFlip: 0
[ 0.000428] Config core/settings.cpp:operator():77: Camera_InnerName: blank
[ 0.000429] Config core/settings.cpp:operator():77: Camera_InnerConfig:
[ 0.000432] Config core/settings.cpp:operator():77: Camera_InnerFlip: 0
[ 0.000433] Config core/settings.cpp:operator():77: Camera_OuterLeftName: blank
[ 0.000434] Config core/settings.cpp:operator():77: Camera_OuterLeftConfig:
[ 0.000437] Config core/settings.cpp:operator():77: Camera_OuterLeftFlip: 0
[ 0.000438] Config core/settings.cpp:operator():77: DataStorage_UseVirtualSd: true
[ 0.000440] Config core/settings.cpp:operator():77: DataStorage_SdmcDir: C:\Users\storm\AppData\Roaming/Citra/sdmc/
[ 0.000442] Config core/settings.cpp:operator():77: DataStorage_NandDir: C:\Users\storm\AppData\Roaming/Citra/nand/
[ 0.000443] Config core/settings.cpp:operator():77: System_IsNew3ds: true
[ 0.000444] Config core/settings.cpp:operator():77: System_RegionValue: -1
[ 0.000446] Config core/settings.cpp:operator():77: Debugging_UseGdbstub: false
[ 0.000447] Config core/settings.cpp:operator():77: Debugging_GdbstubPort: 24689
[ 0.365286] Input input_common/udp/client.cpp:StartCommunication:207: Starting communication with UDP input server on 127.0.0.1:26760
[ 1.538106] Frontend citra_qt/main.cpp:GMainWindow:190: Citra Version: Nightly 1742 | HEAD-67f1e41
[ 1.538144] Frontend citra_qt/main.cpp:GMainWindow:206: Host CPU: AMD Ryzen 5 3550H with Radeon Vega Mobile Gfx | AVX2 | FMA
[ 1.538238] Frontend citra_qt/main.cpp:GMainWindow:208: Host OS: Windows 10 (10.0)
[ 4.787407] Frontend citra_qt/main.cpp:CheckForUpdates:830: Update check started
[ 5.778888] Frontend citra_qt/main.cpp:OnUpdateFound:843: No updates found
[ 17.144925] Frontend citra_qt/main.cpp:BootGame:1022: Citra starting…
[ 17.565671] Audio.DSP audio_core/hle/wmf_decoder.cpp:Impl:67: Media Foundation activated
[ 17.568540] Audio.DSP audio_core/hle/wmf_decoder_utils.cpp:MFDecoderInit:50: Windows(R) Media Foundation found 1 suitable decoder(s)
[ 17.998439] Audio.Sink audio_core/cubeb_sink.cpp:StateCallback:137: Cubeb Audio Stream Started
[ 17.999001] RPC_Server core/rpc/rpc_server.cpp:RPCServer:12: Starting RPC server …
[ 17.999447] RPC_Server core/rpc/rpc_server.cpp:HandleRequestsLoop:113: Request handler started.
[ 17.999646] RPC_Server core/rpc/rpc_server.cpp:RPCServer:16: RPC started.
[ 18.032474] Service.FS core/file_sys/savedata_archive.cpp:OpenFile:77: Non-existing file C:\Users\storm\AppData\Roaming/Citra/nand/data/00000000000000000000000000000000/sysdata/00010017/00000000/config can’t be open without mode create.
[ 18.032836] Service.FS core/file_sys/savedata_archive.cpp:DeleteFile:120: File not found C:\Users\storm\AppData\Roaming/Citra/nand/data/00000000000000000000000000000000/sysdata/00010017/00000000/config
[ 18.067573] Service.HTTP core/hle/service/http_c.cpp:DecryptClCertA:826: ClCertA file missing
[ 18.154843] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:1261: GL_VERSION: 3.3.13596 Core Profile Forward-Compatible Context 20.10.28 27.20.1028.1
[ 18.154868] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:1262: GL_VENDOR: ATI Technologies Inc.
[ 18.154873] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:1263: GL_RENDERER: AMD Radeon™ Vega 8 Graphics
[ 18.171639] Render.OpenGL video_core/renderer_opengl/gl_format_reinterpreter.cpp:ShaderD24S8toRGBA8:291: Texture views are unsupported, reinterpretation will do intermediate copy
[ 18.171661] Render.OpenGL video_core/renderer_opengl/gl_format_reinterpreter.cpp:FormatReinterpreterOpenGL:370: Using shader for D24S8 to RGBA8 reinterpretation
[ 18.181340] Loader core/loader/ncch.cpp:Load:192: Program ID: 0004000000086200
[ 18.181562] Service.FS core/file_sys/ncch_container.cpp:OpenFile:130: Failed to open C:\Users\storm\AppData\Roaming/Citra/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/00086200/content/00000000.app
[ 18.304475] Loader core/hle/kernel/process.cpp:ParseKernelCaps:141: ExHeader kernel version: 2.33
[ 18.318076] Service.FS core/file_sys/ncch_container.cpp:LoadSectionExeFS:505: Attempting to load logo from the ExeFS
[ 18.319827] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCodes:656: Preferred region code set to 1
[ 18.393993] Render.OpenGL video_core/renderer_opengl/gl_shader_disk_cache.cpp:LoadTransferable:117: No transferable shader cache found for game with title id=0004000000086200
[ 19.214838] Service.SRV core/hle/service/sm/srv.cpp:RegisterClient:63: (STUBBED) called. Caller PID=11
[ 19.215958] Service.SRV core/hle/service/sm/srv.cpp:EnableNotification:85: (STUBBED) called
[ 19.221105] Service.APT core/hle/service/apt/apt.cpp:GetLockHandle:317: (STUBBED) called applet_attributes=0X00000000
[ 19.229122] Service.NDM core/hle/service/ndm/ndm_u.cpp:OverrideDefaultDaemons:186: (STUBBED) bit_mask=0x0000000F
[ 19.231124] Service.NDM core/hle/service/ndm/ndm_u.cpp:SuspendDaemons:74: (STUBBED) bit_mask=0x00000006
[ 19.252828] Service.FS core/hle/service/fs/fs_user.cpp:InitializeWithSdkVersion:600: (STUBBED) called, version: 0x040202C8
[ 19.254470] Service.FS ./core/file_sys/archive_backend.h:GetOpenDelayNs:193: Delay generator was not initalized. Using default
[ 19.259798] Service.FS ./core/file_sys/archive_backend.h:GetOpenDelayNs:193: Delay generator was not initalized. Using default
[ 19.402372] Service.FRD core/hle/service/frd/frd.cpp:SetClientSdkVersion:156: (STUBBED) called, version: 0x040202C8
[ 19.403226] Service.FRD core/hle/service/frd/frd.cpp:GetMyPresence:38: (STUBBED) called
[ 19.404461] Service core/hle/service/service.cpp:ReportUnimplementedFunction:161: unknown / unimplemented function ‘SetNotificationMask’: port=‘frd:u’ cmd_buf={[0]=0x210040, [1]=0x80}
[ 19.405863] Service.FRD core/hle/service/frd/frd.cpp:GetFriendKeyList:53: (STUBBED) called, unknown=0, frd_count=100
[ 19.429257] Service.FS core/file_sys/savedata_archive.cpp:CreateFile:233: C:\Users\storm\AppData\Roaming/Citra/nand/data/00000000000000000000000000000000/extdata/00048000/F000000B/user/gamecoin.dat already exists
[ 19.447791] Service.PTM core/hle/service/ptm/ptm.cpp:GetTotalStepCount:107: (STUBBED) called
[ 19.462239] Service.APT core/hle/service/apt/apt.cpp:NotifyToWait:296: (STUBBED) app_id=768
[ 19.471852] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:590: (STUBBED) called command=0X00000007, input_size=0X00000004, output_size=0X00000001
[ 19.472757] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:590: (STUBBED) called command=0X00000004, input_size=0X00000001, output_size=0X00000001
[ 19.503971] Kernel.SVC core/hle/kernel/svc.cpp:CreateMemoryBlock:1314: called addr=0x009ED000
[ 19.810549] Service.APT core/hle/service/apt/apt.cpp:SetAppCpuTimeLimit:607: (STUBBED) called, cpu_percent=30, value=1
[ 19.863240] Service.GSP core/hle/service/gsp/gsp_gpu.cpp:AcquireRight:703: called flag=00000000 process=11 thread_id=0
[ 19.883799] Render.OpenGL video_core/renderer_opengl/gl_rasterizer_cache.cpp:MortonCopy:177: Out of bound texture
[ 20.114311] Service.FS core/file_sys/archive_extsavedata.cpp:OpenFile:141: C:\Users\storm\AppData\Roaming/Citra/nand/data/00000000000000000000000000000000/extdata/00048000/F000000B/user/ubll.lst not found
[ 20.114351] Service.FS core/hle/service/fs/fs_user.cpp:OpenFile:77: failed to get a handle for file [Wchar: /ubll.lst]
[ 20.145724] Service.FS core/file_sys/archive_extsavedata.cpp:OpenFile:141: C:\Users\storm\AppData\Roaming/Citra/nand/data/00000000000000000000000000000000/extdata/00048000/F000000B/user/ublg.lst not found
[ 20.145747] Service.FS core/hle/service/fs/fs_user.cpp:OpenFile:77: failed to get a handle for file [Wchar: /ublg.lst]
[ 20.261784] Service.FS ./core/file_sys/archive_backend.h:GetOpenDelayNs:193: Delay generator was not initalized. Using default
[ 20.262171] Service.FS core/file_sys/archive_ncch.cpp:OpenFile:138: Mii data file missing. Loading open source replacement from memory
[ 20.341566] Service.FS core/file_sys/archive_extsavedata.cpp:OpenFile:141: C:\Users\storm\AppData\Roaming/Citra/nand/data/00000000000000000000000000000000/extdata/00048000/F000000B/user/CFL_DB.dat not found
[ 20.341599] Service.FS core/hle/service/fs/fs_user.cpp:OpenFile:77: failed to get a handle for file [Wchar: /CFL_DB.dat]
[ 20.348466] Service.FS core/file_sys/archive_extsavedata.cpp:OpenFile:141: C:\Users\storm\AppData\Roaming/Citra/nand/data/00000000000000000000000000000000/extdata/00048000/F000000B/user/CFL_OldDB.dat not found
[ 20.348498] Service.FS core/hle/service/fs/fs_user.cpp:OpenFile:77: failed to get a handle for file [Wchar: /CFL_OldDB.dat]
[ 20.353361] Service.FS core/file_sys/savedata_archive.cpp:DeleteFile:120: File not found C:\Users\storm\AppData\Roaming/Citra/nand/data/00000000000000000000000000000000/extdata/00048000/F000000B/user/CFL_OldDB.dat
[ 20.387688] Service.FS core/file_sys/savedata_archive.cpp:DeleteFile:120: File not found C:\Users\storm\AppData\Roaming/Citra/nand/data/00000000000000000000000000000000/extdata/00048000/F000000B/user/CFL_DB.dat
[ 20.391997] Service.FS core/file_sys/archive_extsavedata.cpp:OpenFile:141: C:\Users\storm\AppData\Roaming/Citra/nand/data/00000000000000000000000000000000/extdata/00048000/F000000B/user/CFL_DB.dat not found
[ 20.392031] Service.FS core/hle/service/fs/fs_user.cpp:OpenFile:77: failed to get a handle for file [Wchar: /CFL_DB.dat]
[ 20.780220] Service.DSP audio_core/hle/hle.cpp:LoadComponent:496: Firmware hash: 0x3318473a60c8e953
[ 20.780236] Service.DSP audio_core/hle/hle.cpp:LoadComponent:500: Structures hash: 0x228655de1258d999
[ 20.780242] Service.DSP core/hle/service/dsp/dsp_dsp.cpp:LoadComponent:188: called size=0xC20A, prog_mask=0x000000FF, data_mask=0x001400FF
[ 20.781533] Service.DSP core/hle/service/dsp/dsp_dsp.cpp:RegisterInterruptEvents:254: Registered interrupt=2, channel=2, event=event-004cc014
[ 20.782075] Service.DSP core/hle/service/dsp/dsp_dsp.cpp:GetSemaphoreEventHandle:271: (STUBBED) called
[ 20.782668] Service.DSP core/hle/service/dsp/dsp_dsp.cpp:SetSemaphoreMask:281: (STUBBED) called mask=0x2000
[ 20.783469] Audio.DSP audio_core/hle/hle.cpp:PipeWrite:257: Application has requested initialization of DSP hardware
[ 20.783840] Service.DSP core/hle/service/dsp/dsp_dsp.cpp:SetSemaphore:57: called, semaphore_value=4000
[ 20.788975] Service.DSP core/hle/service/dsp/dsp_dsp.cpp:SetSemaphore:57: called, semaphore_value=4000
[ 21.044540] HW.Memory core/memory.cpp:Read:322: unmapped Read32 @ 0x00000000 at PC 0x00536078
[ 21.044608] HW.Memory core/memory.cpp:Read:322: unmapped Read32 @ 0x00000000 at PC 0x005360D0
[ 21.607880] Service.FS ./core/file_sys/archive_backend.h:GetOpenDelayNs:193: Delay generator was not initalized. Using default
[ 21.608380] Service.FS core/file_sys/archive_ncch.cpp:OpenFile:156: Bad Word List file missing. Loading open source replacement from memory
[ 21.636750] Service.FS core/file_sys/archive_sdmc.cpp:OpenFileBase:88: Path not found C:\Users\storm\AppData\Roaming/Citra/sdmc/Nintendo 3DS/Private/00020400/phtcache.bin
[ 21.636768] Service.FS core/hle/service/fs/fs_user.cpp:OpenFile:77: failed to get a handle for file [Wchar: /Nintendo 3DS/Private/00020400/phtcache.bin]
[ 21.642997] Service.FS core/file_sys/archive_sdmc.cpp:OpenDirectory:355: C:\Users\storm\AppData\Roaming/Citra/sdmc/DCIM not found
[ 21.643012] Service.FS core/hle/service/fs/fs_user.cpp:OpenDirectory:308: failed to get a handle for directory type=4 size=12 data=[Wchar: /DCIM]
[ 21.648578] Service.FS core/file_sys/archive_sdmc.cpp:OpenDirectory:355: C:\Users\storm\AppData\Roaming/Citra/sdmc/Nintendo 3DS/Private/00020400 not found
[ 21.648592] Service.FS core/hle/service/fs/fs_user.cpp:OpenDirectory:308: failed to get a handle for directory type=4 size=62 data=[Wchar: /Nintendo 3DS/Private/00020400]
[ 21.667563] Service.FS core/file_sys/archive_sdmc.cpp:OpenDirectory:355: C:\Users\storm\AppData\Roaming/Citra/sdmc/Nintendo 3DS not found
[ 21.667625] Service.FS core/hle/service/fs/fs_user.cpp:OpenDirectory:308: failed to get a handle for directory type=4 size=28 data=[Wchar: /Nintendo 3DS]
[ 21.670347] Service.FS core/file_sys/archive_sdmc.cpp:DeleteDirectoryHelper:202: Path not found C:\Users\storm\AppData\Roaming/Citra/sdmc/Nintendo 3DS
[ 21.676083] Service.FS core/file_sys/archive_sdmc.cpp:OpenDirectory:355: C:\Users\storm\AppData\Roaming/Citra/sdmc/Nintendo 3DS/Private not found
[ 21.676128] Service.FS core/hle/service/fs/fs_user.cpp:OpenDirectory:308: failed to get a handle for directory type=4 size=44 data=[Wchar: /Nintendo 3DS/Private]
[ 21.677151] Service.FS core/file_sys/archive_sdmc.cpp:DeleteDirectoryHelper:202: Path not found C:\Users\storm\AppData\Roaming/Citra/sdmc/Nintendo 3DS/Private
[ 21.679866] Service.FS core/file_sys/archive_sdmc.cpp:OpenDirectory:355: C:\Users\storm\AppData\Roaming/Citra/sdmc/Nintendo 3DS/Private/00020400 not found
[ 21.679888] Service.FS core/hle/service/fs/fs_user.cpp:OpenDirectory:308: failed to get a handle for directory type=4 size=62 data=[Wchar: /Nintendo 3DS/Private/00020400]
[ 21.680812] Service.FS core/file_sys/archive_sdmc.cpp:DeleteDirectoryHelper:202: Path not found C:\Users\storm\AppData\Roaming/Citra/sdmc/Nintendo 3DS/Private/00020400
[ 22.762747] Service.FS core/hle/service/fs/fs_user.cpp:OpenArchive:335: failed to get a handle for archive archive_id=0x00000004 archive_path=[Empty]
[ 23.156915] Service.NDM core/hle/service/ndm/ndm_u.cpp:SuspendDaemons:74: (STUBBED) bit_mask=0x00000001
[ 23.166316] Service.FS core/file_sys/savedata_archive.cpp:OpenFile:69: Path not found C:\Users\storm\AppData\Roaming/Citra/nand/data/00000000000000000000000000000000/sysdata/00010026/00000000/CEC/00086200/MBoxInfo____
[ 23.169402] Service.NDM core/hle/service/ndm/ndm_u.cpp:ResumeDaemons:89: (STUBBED) bit_mask=0x00000001
[ 23.642253] Service.FS core/hle/service/fs/fs_user.cpp:OpenArchive:335: failed to get a handle for archive archive_id=0x00000004 archive_path=[Empty]
[ 24.078834] HW.Memory core/memory.cpp:Read:322: unmapped Read8 @ 0x00000015 at PC 0x007CE1E0
[ 24.079040] HW.Memory core/memory.cpp:Read:322: unmapped Read8 @ 0x00000014 at PC 0x007CE1F8
[ 24.079322] HW.Memory core/memory.cpp:Read:322: unmapped Read8 @ 0x00000015 at PC 0x007CE1E0
[ 24.079328] HW.Memory core/memory.cpp:Read:322: unmapped Read8 @ 0x00000014 at PC 0x007CE1F8
[ 24.080505] HW.Memory core/memory.cpp:Read:322: unmapped Read8 @ 0x00000015 at PC 0x007CE1E0

  • Citra Version (found in title bar): Citra Nightly recent release (downloaded today, 1742 is the number)
  • Game: Animal Crossing New Leaf (JP)

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

It won’t let me upload the log :frowning: It keeps having errors, it gets to 100% uploaded and then tells me there is an error and to try again.

Corrupted ROM. You’ll need to redump your game. Please refer to our game dumping guides:

Dumping Game Cartridges
Dumping Installed Titles

Make sure your GM9 is up to date and that you have enough free storage space available on your SD-Card to perform the dump.