Game freezes after launching screen

Issue:
The game would load and launch but afterwards at loading screen, it would freeze and the error ‘‘citra.exe stopped responding’’ shows. I’ve tried uninstalling and reinstalling, changing the configure>graphics settings but nothing works. Help?

System Information

  • Operating System: Windows 10 Pro
  • CPU: Intel® core™ i5-3470 CPU @3.20GHz, 3201 MHz
  • GPU: Intel® HD Graphics
  • Citra Version (found in title bar): Citra Nightly 1544
  • Game: Animal Crossing New Leaf
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (30.3 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1544 HEAD-57aa18f
Operating System                              Windows 10 (10.0)
CPU                                                   Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 2500
GPU Driver Version                            10.18.10.4425
CPU JIT                                       [x]
Hardware Renderer                             [ ]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [ ]
System Region                                 2
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

I’m sorry I have no background in any of this please explain… and Intel’s support says I have no supported driver/software downloaded on my computer. So what am I supposed to do exactly?