Game freezes at the start

Issue:
Enter a description of your issue here, in full detail.
Every time I try to open a game it freezes at the very start and the speed and fps go to 0.

System Information

  • Operating System: Windows 10 Home 64-bit (10.0, build 18362)
  • CPU: Intel® Core™ i5-3337u CPU @ 1.80 GHz
  • GPU: Intel® HD Graphics 4000
  • Citra Version (found in title bar): Citra Nightly 1554
  • Game: Every game
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (20.0 KB)

System Information for Support

Client Version                                Nightly 1554 HEAD-7625306
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.4358
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
1 Like

hi,
Issue:
recently played terraria but when i tried to create a character it froze.

  • Operating System: macOS 10.13.6
  • CPU: 2.4 GHz Intel Core 2 Duo
  • GPU: NVIDIA GeForce 320M 256 MB
  • Citra Version: 1552
  • Game: terraria

Diagnostic Log:
citra_log.txt (400.6 KB)

please help me, Did i do something wrong???