While walking up the stairs, my game stops working and it glitches out
System Information
- Operating System: Windows 10
- CPU: Intel Core i7-4710MQ
- GPU: Nvidia Quadro K1100M
- Citra Version (found in title bar): Citra Canary 1797
- Game: Pokemon Ultra Moon
- Screenshot of Issue (include the full Citra window including titlebar):
citra_log.txt (2.0 MB)
Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296
System Information for Support
Client Version Nightly 1584 HEAD-910cc9e
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz
Graphics API OpenGL 3.3.0
Graphics Renderer Quadro K1100M/PCIe/SSE2
GPU Driver Version 398.36
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region 1
Shader Disk Cache [x]
Here’s some issues I found with your log that might help.
- You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. https://www.nvidia.com/Download/index.aspx
- You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.
