Game randomly freezes + 0 FPS

When I open Pokémon Y it randomly stops at 0 FPS and doesn’t get higher, it also randomly freezes when I’m playing.

DESKTOP-5L5J318
Intel(R) Core™ i7-3770 CPU @ 3.40GHz 3.40 GHz
4,00 GB (usable: 3,71 GB)
2A957C01-AEBB-43D6-80E8-0E2DDC823322
00330-80000-00000-AA821
64 bit operational system, processor base in x64

In order for us to provide better support, we need to see the log generated by citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File

citra_log.txt (21.7 KB)

System Information for Support

Client Version                               Nightly 1749   HEAD-2fc7def
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz | AVX
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) HD Graphics 4000
GPU Driver Version                           10.18.10.4252
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [ ]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                2
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
  • The CPU Clock percentage is not 100%. You may experience unexpected game speed.

You appear to have toggled a bunch of settings that you shouldn’t be touching. Please go to Emulation>Configuration>General and select Reset all Settings.

Additionally:

This driver is out of date. To update, download win64_15.33.53.5161.zip from Intel® Graphics Driver for Windows* [15.33]
Mirror download: https://downloadmirror.intel.com/29969/a08/win64_15.33.53.5161.zip

Then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Furthermore, because your iGPU has driver bugs, you’ll need to use an older version of Citra in order to prevent random freezing and crashing from occurring until you upgrade your hardware:
Download citra-windows-mingw-20191214-ddb7ead.7z from https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392
Extract it using Winrar or 7zip. Put the extracted folder anywhere you want. Now run citra-qt.exe from the folder and run your game.