ROM won’t load, crash and cant start
Operating System: Windows 10
CPU: Core i7-1165G7
GPU: GeForce MX350
Citra Version (found in title bar): Nighty 1737
Game: Pokemon Ultra Sun
Screenshot of Issue (include the full Citra window including titlebar):
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (4.9 KB)
In order to save a copy of the log, follow this guide:
I did not find anything wrong in your log file. Please wait for a moderator to assist.
The log file is incomplete. Make sure you follow the steps carefully:
- Open Citra, then go to
File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the
log folder. Now keep that open in the background.
- Launch your game and encounter the problem; crash/slowdown/glitch and close Citra if it doesn’t do so by itself. Do not restart Citra as that will wipe the log of important information!
- Now upload the log file in this chat.
System Information for Support
Client Version Nightly 1737 HEAD-28039d3
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz | AVX2 | FMA
Graphics API OpenGL 3.3.0
Graphics Renderer GeForce MX150/PCIe/SSE2
GPU Driver Version 462.59
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
Here’s some issues I found with your log that might help.