Game won't work

Help the game won’t work a message said Citra-qte stopped working

System Information

  • Operating System: window 7
  • CPU: Intel® Core™ I7-6600U CPU @2.60 GHz 2.80 GHz
  • GPU: AMD Radeon R7 M360
    Intel® HD Graphics 520
  • Citra Version (Nightly):
  • Game: pokemon X
  • Screenshot of Issue :

Diagnostic Log
citra_log.txt (18.6 KB)

In order to save a copy of the log, follow this guide:

System Information for Support

Client Version                                Nightly 1259 HEAD-3786152
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 520
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

tried but did’t work

Your GPU driver is outdated, download the latest driver available for your GPU from intel’s website. you may also have to disable ‘Enable Hardware Shader’ before launching your game.