Games no more work

Issue: Citra no more work
Enter a description of your issue here, in full detail.
Since 3 updates, Citra no more work. After i start a game, it freeze, and crash. Always

System Information

  • Operating System: Windows 10

  • CPU: Intel(R) Core™ i5-7200U CPU @ 2.50GHz 2.71 GHz

  • GPU: unknow and unfound

  • Citra Version (found in title bar): Citra Nightly 1825

  • Game: For the most, it run at 50% for a while before crash, for Pokemon Ultra Sun, it instantly crash after passed the second screen

  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
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citra_log.txt.old.txt (36.8 KB)

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look, the speed and the fps in the bottom right corner informations. they’re 0

GL_VERSION: 4.3.0 - Build
^ This driver is very out of date. To update, download from
Mirror download:

Then follow this guide to install it:

Now you should be able to install the latest DCH drivers directly:
Download and install gfx_win_101.3790_101.2114.exe from Intel® Graphics – Windows* DCH Drivers
Mirror download:

will it solves the problem ?

Most likely, that you have is from 2017; a lot of improvements have happened since then.

ok i’ll change it and inform you

Yep, the drivers are out of date as I’m pretty sure it’s from 2018 or 2017. Intel makes a lot of bug fixes with new updates so try to update your drivers as sleeping snake said. I recommend installing intel driver and support assistant as this app will keep your drivers up to date. Heres the link: Intel® Driver & Support Assistant If you don’t want to install that’s fine. But try to update your drivers and see what will happen. But updating drivers may brick the computer if you don’t do it correctly. Make sure to keep your computer on when updating drivers. - Gamer3

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An automatic driver updater might not work for them without first following the first part of my instructions. The reason for that is that many OEM PC manufacturers use proprietary drivers for their Intel based systems. This disallows the user from updating the driver outside of the OEM specific drivers. Even official Intel drivers will get rejected, and their system will report that there are no new updates for them, even if they’re literally years out of date. That’s why I’ve told them to manually install a legacy driver first, before installing the latest driver available.

Most likely, after manually installing the legacy driver, and thereby circumventing the proprietary driver’s limitations, the automatic driver installer would work as well.

ok now that’s (a bit) better, it gives me this:

it can freezes at any time
Tell me, isn’t there a .exe application to automatically update drivers ?

Upload a new log please.

Usually you simply go to the manufacturer’s website and grab the latest one. But Intel is complicated where they lock the drivers if you have a laptop so you need to circumvent it. If you build your own desktop computer you will never have this problem.

I’ve just updated all my drivers. I’ve made a test, and it look like things goes normal, except that games run à 50%. Also, there is a weird screen bug (not really impactfull but it’s annoying and appear either one the left screen either on the right) and when i try F11 or Esc to leave fullscreen mode, it crash. Or at least for now it didn’t do anything except crash or oblide me to close Citra.

citra_log.txt (6.4 KB)
citra_log.txt.old.txt (97.4 KB)

GL_VERSION: 4.3.0 - Build

You only did first part of updating the drivers, you need to finish it off by installing the latest in Snake’s post above:

i.e gfx_win_101.3790_101.2114.exe

oh, so there still being alot. Ok, i’ll do it now

and thank you all for helping me, that’s very kind.

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