Getting stuck on loading screen with Mario

#1

Issue:
So far Smash for 3DS has been going well, every character works fairly well… But Mario seems to be the outcast, as I get stuck on the loading screen every time I play with him.
What causes this issue, why does it happen, and how do I fix it?

System Information

  • Operating System: Windows 10
  • CPU: AMD A9-9425 RADEON R5, 5 COMPUTE CORES 2C+3C 3.10 GHz
  • GPU: AMD RADEON™ R5 Graphics
  • Citra Version (found in title bar): Citra Canary 1351
  • Game: Super Smash Bros.
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (96.8 KB)

#2

System Information for Support

Client Version                                Canary 1351 HEAD-125a19c
OpenGL Vendor                                 ATI Technologies Inc.
OpenGL Renderer                               AMD Radeon(TM) R5 Graphics
OpenGL Version                                3.3.1
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#3

Update your GPU driver.

#4

i’m not even sure if my driver is up to date
is there any way to check out if its up to date so that if it’s not i can update it?
would gladly appreciate it

#5

Go to the AMD website, check the support page and search on it for your GPU model, download the driver and then install it. you may check your driver for updates on AMD control panel.

however your issue may be that your game update or DLC is corrupted. either remove the game update/dlc or redump them and them reinstall them.

also your log says that your country region is invalid, go to Emulation > Configure > System and change ‘Country’ to your game/3ds dump file country.