Graphic freezes

Issue:
So, recently I was playing Pokemon Y and it randomly froze from nowhere, than it began having this freezes where inputs were still registered and the music didn’t stop, but the “this application is not responding” windows message began to pop up every time I got this error. Fortunately the game after a non predictable period of time recovers (could be seconds or in some cases miutes). The interesting fact it’s that it started in pokemon Y but quickly it spread to almost every game in my library. How can I fix this? I’m making this topic because i read all the other topics of people with a similar problem than me. I tried to use the advice from those topics, however it didn’t fix my problem. Thank you in advance

System Information

  • Operating System: Windows 10 Pro
  • CPU: AMD Ryzen 5 2600 3.4GHz
  • GPU: Nvidia RTX 2060 (zotac)
  • Citra Version (found in title bar): citra nightly 1737
  • Game:
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (6.3 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

I did not find anything wrong in your log file. Please wait for a moderator to assist.

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close Citra if it doesn’t do so by itself. Do not restart Citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.

citra_log.txt (2.9 MB)
have I done it correctly?

System Information for Support

Client Version                                Nightly 1737 HEAD-28039d3
Operating System                              Windows 10 (10.0)
CPU                                           AMD Ryzen 5 2600 Six-Core Processor             | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             NVIDIA GeForce RTX 2060/PCIe/SSE2
GPU Driver Version                            497.29
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.