Grey screen then crash when trying to load .3DS file

Citra Support
1

Issue:
when trying to load a decrypted .3DS file, citra shows two grey screens where the top and bottom display of the 3ds would be, then crashes.

System Information

  • Operating System: Windows 11
  • CPU: AMD Ryzen 5 5600h with Radeon graphics
  • GPU: AMD Radeon RX 6600M
  • Citra Version (found in title bar):
  • Game: Pokemon Ultra Moon (EU)
  • Screenshot of Issue (include the full Citra window including titlebar):
    image
    image1263×565 10.7 KB

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (17.5 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

2

I have the same issue when Citra is updated to latest version. After update AMD Adrenaline, rom can be opened but when I try to continue my save game → It’s still crash
citra_log.txt (51.3 KB)

3

There appears to have been a bug with the recent update. The developer has been made aware, and we’ll try to get a fix out as soon as possible.