Have a black screen when i stat the game


Issue: i can’t get into the game, it has the sounds but no pictures
Enter a description of your issue here, in full detail.

System Information

  • Operating System: macbook air
  • CPU: 1.6 GHz Intel Core i5
  • GPU:
  • Citra Version (found in title bar): citra head -08b1191
  • Game: pokemon sun and moon
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
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by the way, i cant find the configurations


Turn off Enable Hardware Shader in Emulation - Configure - Graphics


i still so confused, could you show me how to do it?


For Mac I believe it’s Citra --> Preferences and then Graphics.

Uncheck the “Enable Hardware Shader” box in the middle.

1 Like

thinks so much


Thanks!!! I had the same problem, it’s ok now (Sorry for my bad english i’m frech ^^’)


help me nothing worked yet and its always a black screen am i doing something wrong


Please make a seperate support thread for your issue.