Have a black screen when i stat the game

#1

Issue: i can’t get into the game, it has the sounds but no pictures
Enter a description of your issue here, in full detail.

System Information

  • Operating System: macbook air
  • CPU: 1.6 GHz Intel Core i5
  • GPU:
  • Citra Version (found in title bar): citra head -08b1191
  • Game: pokemon sun and moon
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
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In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

by the way, i cant find the configurations

#4

Turn off Enable Hardware Shader in Emulation - Configure - Graphics

#5

i still so confused, could you show me how to do it?

#6

For Mac I believe it’s Citra --> Preferences and then Graphics.

Uncheck the “Enable Hardware Shader” box in the middle.

1 Like
#7

thinks so much
!!!!!!

#8

Thanks!!! I had the same problem, it’s ok now (Sorry for my bad english i’m frech ^^’)

#9

help me nothing worked yet and its always a black screen am i doing something wrong

#10

Please make a seperate support thread for your issue.