Help: Black Screen with Sound


#1

Issue:
Black screen top and bottom, but has text shading on top screen. Has working sound and buttons. If Hardware renderer is disabled, pictures shows but at 5% speed.

System Information

  • Operating System: Windows 7
  • CPU: Intel® Core™ i7-4600U @ 2.10GHz, Hazwell-ULT
  • GPU: Intel ® HD Graphics 4400
  • Citra Version (found in title bar): Nightly Build - 7dbbd8a
  • Game: Pokemon Moon (But other games have similar problems of black screens with sound)
  • Screenshot of Issue (include the full Citra window including titlebar):

Log:

[ 0.000001] Frontend citra_qt\main.cpp:GMainWindow::BootGame:380: Citra starting…
[ 0.117057] Service.APT core\hle\service\apt\apt.cpp:Service::APT::Init:785: Loaded shared font by legacy method
[ 0.118061] Render.OpenGL video_core\renderer_opengl\renderer_opengl.cpp:RendererOpenGL::Init:484: GL_VERSION: 3.3.0 - Build 10.18.10.3871
[ 0.118085] Render.OpenGL video_core\renderer_opengl\renderer_opengl.cpp:RendererOpenGL::Init:485: GL_VENDOR: Intel
[ 0.118098] Render.OpenGL video_core\renderer_opengl\renderer_opengl.cpp:RendererOpenGL::Init:486: GL_RENDERER: Intel® HD Graphics 4400
[ 0.122915] Loader core\loader\ncch.cpp:Loader::AppLoader_NCCH::Load:345: Program ID: 0004000000175E00
[ 0.131999] Loader core\hle\kernel\process.cpp:Kernel::Process::ParseKernelCaps:108: ExHeader kernel version: 2.50
[ 0.133066] Service.CFG core\hle\service\cfg\cfg.cpp:Service::CFG::SetPreferredRegionCode:613: Preferred region code set to 0
[ 0.146687] Service.SRV core\hle\service\sm\srv.cpp:Service::SM::SRV::RegisterClient:47: (STUBBED) called
[ 0.364212] Service.SRV core\hle\service\sm\srv.cpp:Service::SM::SRV::EnableNotification:69: (STUBBED) called
[ 0.368655] Service.APT core\hle\service\apt\apt.cpp:Service::APT::GetLockHandle:125: (STUBBED) called handle=0x00038009 applet_attributes=0x00000000
[ 0.373345] Service.APT core\hle\service\apt\apt.cpp:Service::APT::SetScreenCapPostPermission:457: (STUBBED) screen_capture_post_permission=0
[ 0.374795] Service.NDM core\hle\service\ndm\ndm.cpp:Service::NDM::OverrideDefaultDaemons:203: (STUBBED) default_daemon_bit_mask=0x0000000F
[ 0.375223] Service.NDM core\hle\service\ndm\ndm.cpp:Service::NDM::SuspendDaemons:89: (STUBBED) daemon_bit_mask=0x00000009
[ 0.378650] Service.APT core\hle\service\apt\apt.cpp:Service::APT::Enable:134: (STUBBED) called attributes=0x00000000
[ 0.381082] Service.APT core\hle\service\apt\apt.cpp:Service::APT::GlanceParameter:273: called app_id=0x00000300, buffer_size=0x00001000
[ 0.383094] Service.APT core\hle\service\apt\apt.cpp:Service::APT::NotifyToWait:107: (STUBBED) app_id=768
[ 0.385526] Service.APT core\hle\service\apt\apt.cpp:Service::APT::ReceiveParameter:243: called app_id=0x00000300, buffer_size=0x00001000
[ 0.388560] Service.APT core\hle\service\apt\apt.cpp:Service::APT::AppletUtility:349: (STUBBED) called command=0x00000007, input_size=0x00000004, output_size=0x00000001, input_addr=0x0FFFFF48, output_addr=0x0FFFFF14
[ 0.389465] Service.APT core\hle\service\apt\apt.cpp:Service::APT::AppletUtility:349: (STUBBED) called command=0x00000004, input_size=0x00000001, output_size=0x00000001, input_addr=0x0FFFFF10, output_addr=0x0FFFFF14
[ 0.394470] Service.FS core\hle\service\fs\fs_user.cpp:Service::FS::InitializeWithSdkVersion:806: (STUBBED) called, version: 0x0B0401C8
[ 0.418779] Service.SRV core\hle\service\sm\srv.cpp:Service::SM::SRV::Subscribe:145: (STUBBED) called, notification_id=0x209
[ 0.436165] Service.DSP core\hle\service\dsp_dsp.cpp:Service::DSP_DSP::LoadComponent:148: Firmware hash: 0x943f5565dbcf6767
[ 0.436435] Service.DSP core\hle\service\dsp_dsp.cpp:Service::DSP_DSP::LoadComponent:152: Structures hash: 0x93e48663943cad39
[ 0.436702] Service.DSP core\hle\service\dsp_dsp.cpp:Service::DSP_DSP::LoadComponent:156: (STUBBED) called size=0xC25C, prog_mask=0x000000FF, data_mask=0x000900FF, buffer=0x0062917C
[ 0.438799] Service.DSP core\hle\service\dsp_dsp.cpp:Service::DSP_DSP::RegisterInterruptEvents:247: Registered type=2, pipe=2, event_handle=0x00098021
[ 0.439330] Service.DSP core\hle\service\dsp_dsp.cpp:Service::DSP_DSP::GetSemaphoreEventHandle:173: (STUBBED) called
[ 0.440049] Service.DSP core\hle\service\dsp_dsp.cpp:Service::DSP_DSP::SetSemaphoreMask:468: (STUBBED) called mask=0x00002000
[ 0.440778] Audio.DSP audio_core\hle\pipe.cpp:DSP::HLE::PipeWrite:134: Application has requested initialization of DSP hardware
[ 0.441607] Service.DSP core\hle\service\dsp_dsp.cpp:Service::DSP_DSP::SetSemaphore:270: (STUBBED) called
[ 0.444741] Service.DSP core\hle\service\dsp_dsp.cpp:Service::DSP_DSP::SetSemaphore:270: (STUBBED) called
[ 0.614243] Service.LDR core\hle\service\ldr_ro\ldr_ro.cpp:Service::LDR::LoadCRR:202: (STUBBED) called, crr_buffer_ptr=0x0821E000, crr_size=0x00007000, process=0xFFFF8001
[ 0.649088] Service.GSP core\hle\service\gsp_gpu.cpp:Service::GSP::AcquireRight:703: called
[ 0.650623] Service.GSP core\hle\service\gsp_gpu.cpp:Service::GSP::RegisterInterruptRelayQueue:397: called, flags=0x00000001
[ 0.836028] Service.FRD core\hle\service\frd\frd.cpp:Service::FRD::SetClientSdkVersion:158: (STUBBED) called, version: 0x0B0401C8
[ 0.836811] Service.FRD core\hle\service\frd\frd.cpp:Service::FRD::GetMyPresence:35: (STUBBED) called
[ 0.838033] Service.FRD core\hle\service\frd\frd.cpp:Service::FRD::GetFriendKeyList:53: (STUBBED) called, unknown=0, frd_count=100, frd_key_addr=0x33C0277C
[ 0.855813] Service.BOSS core\hle\service\boss\boss.cpp:Service::BOSS::InitializeSession:40: (STUBBED) unk_param=0x0000000000000000, translation=0x00000020, unk_param4=0x00000000
[ 0.856776] Service.NDM core\hle\service\ndm\ndm.cpp:Service::NDM::ResumeDaemons:104: (STUBBED) daemon_bit_mask=0x0000000B
[ 0.857125] Service.NDM core\hle\service\ndm\ndm.cpp:Service::NDM::ResumeDaemons:104: (STUBBED) daemon_bit_mask=0x0000000F
[ 0.859656] Service.BOSS core\hle\service\boss\boss.cpp:Service::BOSS::GetStorageEntryInfo:838: (STUBBED) called
[ 0.860586] Service.BOSS core\hle\service\boss\boss.cpp:Service::BOSS::UnregisterStorage:66: (STUBBED) called
[ 0.861580] Service.BOSS core\hle\service\boss\boss.cpp:Service::BOSS::RegisterStorageEntry:827: (STUBBED) unk_param1=0x00001648, unk_param2=0x00000000, unk_param3=0x00100000, unk_param4=0x00000001, unk_param5=0x00000001
[ 0.932039] Service.APT core\hle\service\apt\apt.cpp:Service::APT::SetScreenCapPostPermission:457: (STUBBED) screen_capture_post_permission=3
[ 0.988410] Service.FRD core\hle\service\frd\frd.cpp:Service::FRD::GetMyFriendKey:97: (STUBBED) called
[ 1.013609] Service.FRD core\hle\service\frd\frd.cpp:Service::FRD::GetMyFriendKey:97: (STUBBED) called
[ 1.420441] Service.FRD core\hle\service\frd\frd.cpp:Service::FRD::GetMyFriendKey:97: (STUBBED) called
[ 1.479764] Service.LDR core\hle\service\ldr_ro\cro_helper.cpp:Service::LDR::CROHelper::ApplyStaticAnonymousSymbolToCRS:528: CRO “LangSelect” exports 0 static anonymous symbols
[ 1.480447] Service.LDR core\hle\service\ldr_ro\cro_helper.cpp:Service::LDR::CROHelper::ApplyModuleExport:954: CRO “LangSelect” exports 0 indexed symbols to “|static|”
[ 1.480711] Service.LDR core\hle\service\ldr_ro\cro_helper.cpp:Service::LDR::CROHelper::ApplyModuleExport:971: CRO “LangSelect” exports 2 anonymous symbols to “|static|”
[ 1.481022] Service.LDR core\hle\service\ldr_ro\ldr_ro.cpp:Service::LDR::LoadCRO:445: CRO “LangSelect” loaded at 0x006AC000, fixed_end=0x006B7000
[ 2.420293] Service.FS core\hle\service\fs\archive.cpp:Service::FS::File::HandleSyncRequest:171: (STUBBED) File command OpenLinkFile Path: [Binary: 000000000000000000000000]
[ 24.980768] Service.FRD core\hle\service\frd\frd.cpp:Service::FRD::GetMyFriendKey:97: (STUBBED) called
[ 29.041638] WebService web_service\web_backend.cpp:WebService::PostJson:42: Environment variables CITRA_WEB_SERVICES_USERNAME and CITRA_WEB_SERVICES_TOKEN must be set to POST JSON


#2

I’ve seen this issue before. Make sure you’re not running any GL hooks (MSI Afterburner, Fraps, Dxtory) with Citra.

This also got fixed by redumping the game from your 3DS or updating your graphics drivers.


#3

I read about those solutions with someone’s issue, so those were the first things I checked. However, no other programs are running and I’ve rechecked with multiple games where there’s issues still occurring no matter which game I run…


#4

What are you using for dumping the games out of your 3DS?


#5

Decrypt9WIP is what I use.


#6

This shows that the problem is your graphics. Did you update them to the latest version?


#7

Yeah, they’ve been up to date. :confused:


#8

Did you fix that? I have exactly the same problem.