Issue:
Blackscreen for pokemon moon v1.2
System Information
Diagnostic Log
citra_log.txt (4.6 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296
I did not find anything wrong in your log file. Please wait for a moderator to assist.
does the frame rate drop?
Significant and the bottom part of it will show selecting languages and the blackscreen starts
And distorted sounds
have you tried redumping the rom?
How can you help me?
Your log file is incomplete. Each time you open citra the log gets cleared, so do not open Citra again before uploading your log.
Make sure you have the latest drivers installed for your GPU, if you have please upload a new log.
Understood I’ll upload it soon as possible when i get back home
System Information for Support
Client Version Nightly 1697 HEAD-b3cab3c
Operating System Windows 8.1 (6.3)
CPU Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz
Graphics API OpenGL 3.3.0
Graphics Renderer Intel(R) HD Graphics 4400
GPU Driver Version 10.18.10.3960
CPU JIT [ ]
Hardware Renderer [ ]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [ ]
System Region -1
Shader Disk Cache [ ]
Here’s some issues I found with your log that might help.
System Information for Support
Client Version Nightly 1697 HEAD-b3cab3c
Operating System Windows 8.1 (6.3)
CPU Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz
Graphics API OpenGL 3.3.0
Graphics Renderer Intel(R) HD Graphics 4400
GPU Driver Version 10.18.10.3960
CPU JIT [ ]
Hardware Renderer [x]
Hardware Shader [ ]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [ ]
System Region -1
Shader Disk Cache [ ]
Here’s some issues I found with your log that might help.
^ This driver is severely out of date. To update: Download win64_15.40.5171.zip from Download Intel® Graphics Driver for Windows* [15.40]
Then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/
Furthermore, because you have a bunch of settings that are very unoptimized, please follow these steps to reset them:
Open Citra, then navigate to File>Open Citra Folder. Now open up the config folder and delete the qt-config.ini file (the .ini part may be hidden).
Now shut down Citra and restart it.
Lastly, because your iGPU has driver bugs that cause issues with Accurate Multiplication, you’ll need to turn that off in Emulation>Configuration>Graphics>Advanced Tab.
Let us know if this solves your issue.
I was hoping to solve this problem almost 2 years ago thank you soooo much for helping me with this and thank you for taking the time to do this as well
You got a new friend if yah come by to pir country dm me I’ll help you in anyway
Sorry for my bad english btw
The file that you link me is the latest gpu driver for my laptop?
Im so sorry if im not a tech wizard as you
Yes, those are the latest drivers available for your laptop’s integrated GPU.
I’m currently at work I’m eager to fix this prob with my laptop i hope this words and i hope you have a wonderful day!
this is the website i used to solve updating my driver, would suggest you check this out if you haven’t already.
Hi, I have the same black screen issue when i launch monster hunter 4 ultimate. Someone can help me ?
here are my logs: citra_log.txt (43.1 KB)
System Information for Support
Client Version Nightly 1697 HEAD-b3cab3c
Operating System Windows 10 (10.0)
CPU AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx
Graphics API OpenGL 3.3.1
Graphics Renderer AMD Radeon(TM) Vega 8 Graphics
GPU Driver Version 21.3.2 27.20.15003.5017
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [ ]
Shader JIT [x]
System Region -1
Shader Disk Cache [ ]
Here’s some issues I found with your log that might help.