Help citra crashing

#1

Issue:
Enter a description of your issue here, in full detail.
trying to play pokemon x for the first time got in to a black screen and crashes

System Information

  • Operating System: windows 7 ultimate
  • CPU: intel® core i5 [email protected]
  • GPU: gigabyte P67A-UD3P-B3
  • Citra Version (found in title bar): 1180
  • Game: pokemon x
  • Screenshot of Issue (include the full Citra window including titlebar):
    image

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (17.5 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296<a

#2

I found some issues in that log that need resolving:

  • Citra is currently utilizing open-source system files which may cause emulation to be less accurate, but not affect system stability.
#3

check with 3 other roms and the same thing happes it start up to run in a black screen then crash

#4

citra_log.txt (6.5 KB)

#5

Try citra canary…

#6

just getting the same problem
citra_log.txt (20.4 KB)

#7

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#8

Your GPU driver is likely outdated, download and install the latest driver available for your GPU from AMD’s website.

#9

cheaking through dxdiag it saying is a ati radeon hd 5600
and is up to date

#10

On dxdiag, on the ‘Display’ tab and tell which ‘Version’ and ‘Date’ you have.

#11

8.791.0.0
27/10/2010

#12

That is very outdated, as you can see it says 2010. according to your vendor ID your GPU is a HD 5630, which you won’t find on the AMD website by searching drivers for it, download the ’ Auto-Detect and Install Radeon™ Graphics Drivers for Windows©’ and try updating your drivers using it, link: https://www.amd.com/en/support

#13

couldn’t get auto detect to work but found the driver by looking through the products and it all works a treat now thanks alot