Help! Citra Runtime Error

Issue:
Enter a description of your issue here, in full detail.
I can start Citra up fine and my games start also start up just fine. I can run the game without issues for a little bit but then I randomly get an error screen saying Microsoft Visual C++ Runtime Library. When the error pops up citra closes after I close the error tab.

System Information

  • Operating System: Windows 8.1
  • CPU: intel core i3-4010u
  • GPU: Intel® HD Graphics 4400
  • Citra Version (found in title bar): Canary 1825
  • Game: Dragon Ball Fusions
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (25.9 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Canary 1825 HEAD-e1eca22
Operating System                              Windows 8.1 (6.3)
CPU                                           Intel(R) Core(TM) i3-4010U CPU @ 1.70GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4400
GPU Driver Version                            10.18.14.5117
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [ ]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

This is an issue with Win 8/8.1, upgrade to Win 10.