Help citra stopped working

Issue:

I tried to run pokemon x and citra to work

System Information

  • Operating System: Windows 7 Ultimate
  • CPU: Intel Core I3 3220 3.30hz
  • GPU:
  • Citra Version (found in title bar): Canary 1500
  • Game: Pokemon X
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
[ 0.003144] Config core/settings.cpp:LogSetting:69: Renderer_ShadersAccurateMul: false
[ 0.003157] Config core/settings.cpp:LogSetting:69: Renderer_UseShaderJit: true
[ 0.003170] Config core/settings.cpp:LogSetting:69: Renderer_UseResolutionFactor: 1
[ 0.003182] Config core/settings.cpp:LogSetting:69: Renderer_VsyncEnabled: false
[ 0.003194] Config core/settings.cpp:LogSetting:69: Renderer_UseFrameLimit: true
[ 0.003208] Config core/settings.cpp:LogSetting:69: Renderer_FrameLimit: 100
[ 0.003223] Config core/settings.cpp:LogSetting:69: Renderer_PostProcessingShader: none (builtin)
[ 0.003235] Config core/settings.cpp:LogSetting:69: Renderer_FilterMode: true
[ 0.003249] Config core/settings.cpp:LogSetting:69: Stereoscopy_Render3d: 0
[ 0.003268] Config core/settings.cpp:LogSetting:69: Stereoscopy_Factor3d: 0
[ 0.003281] Config core/settings.cpp:LogSetting:69: Layout_LayoutOption: 0
[ 0.003294] Config core/settings.cpp:LogSetting:69: Layout_SwapScreen: false
[ 0.003306] Config core/settings.cpp:LogSetting:69: Utility_DumpTextures: false
[ 0.003319] Config core/settings.cpp:LogSetting:69: Utility_CustomTextures: false
[ 0.003332] Config core/settings.cpp:LogSetting:69: Audio_EnableDspLle: false
[ 0.003345] Config core/settings.cpp:LogSetting:69: Audio_EnableDspLleMultithread: false
[ 0.003360] Config core/settings.cpp:LogSetting:69: Audio_OutputEngine: auto
[ 0.003374] Config core/settings.cpp:LogSetting:69: Audio_EnableAudioStretching: true
[ 0.003387] Config core/settings.cpp:LogSetting:69: Audio_OutputDevice: auto
[ 0.003402] Config core/settings.cpp:LogSetting:69: Audio_InputDeviceType: 0
[ 0.003414] Config core/settings.cpp:LogSetting:69: Audio_InputDevice: Padrão
[ 0.003426] Config core/settings.cpp:LogSetting:69: Camera_OuterRightName: blank
[ 0.003438] Config core/settings.cpp:LogSetting:69: Camera_OuterRightConfig:
[ 0.003449] Config core/settings.cpp:LogSetting:69: Camera_OuterRightFlip: 0
[ 0.003461] Config core/settings.cpp:LogSetting:69: Camera_InnerName: blank
[ 0.003472] Config core/settings.cpp:LogSetting:69: Camera_InnerConfig:
[ 0.003484] Config core/settings.cpp:LogSetting:69: Camera_InnerFlip: 0
[ 0.003496] Config core/settings.cpp:LogSetting:69: Camera_OuterLeftName: blank
[ 0.003507] Config core/settings.cpp:LogSetting:69: Camera_OuterLeftConfig:
[ 0.003519] Config core/settings.cpp:LogSetting:69: Camera_OuterLeftFlip: 0
[ 0.003531] Config core/settings.cpp:LogSetting:69: DataStorage_UseVirtualSd: true
[ 0.003543] Config core/settings.cpp:LogSetting:69: System_IsNew3ds: false
[ 0.003556] Config core/settings.cpp:LogSetting:69: System_RegionValue: -1
[ 0.003569] Config core/settings.cpp:LogSetting:69: Debugging_UseGdbstub: false
[ 0.003581] Config core/settings.cpp:LogSetting:69: Debugging_GdbstubPort: 24689
[ 0.135343] Input input_common/udp/client.cpp:StartCommunication:199: Starting communication with UDP input server on 127.0.0.1:26760
[ 0.370141] Frontend citra_qt/main.cpp:GMainWindow:177: Citra Version: Canary 1500 | HEAD-f35ff24
[ 0.370173] Frontend citra_qt/main.cpp:GMainWindow:179: Host CPU: Intel® Core™ i3-3220 CPU @ 3.30GHz
[ 0.370206] Frontend citra_qt/main.cpp:GMainWindow:181: Host OS: Windows 7 SP 1 (6.1)
[ 0.413836] Frontend citra_qt/main.cpp:CheckForUpdates:694: Update check started
[ 1.367094] Frontend citra_qt/main.cpp:OnUpdateFound:707: No updates found
[ 67.174904] Frontend citra_qt/main.cpp:BootGame:885: Citra starting…
[ 67.306683] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/User/Downloads/0450 - Pokemon X (Europe) (En,Ja,Fr,De,Es,It,Ko) Decrypted/0450 - Pokemon X (Europe) (En,Ja,Fr,De,Es,It,Ko) Decrypted.3ds
[ 67.306901] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:\Users\User\AppData\Roaming/Citra/nand/00000000000000000000000000000000/title/00040138/00000003/content/00000000.app
[ 67.307534] Service.FS core/file_sys/ncch_container.cpp:Load:237: Secure1 KeyX missing
[ 67.307601] Service.FS core/file_sys/ncch_container.cpp:Load:338: NCCH is marked as encrypted but with decrypted exheader. Force no crypto scheme.
[ 67.370637] Audio.DSP audio_core/hle/wmf_decoder.cpp:Impl:48: Media Foundation activated
[ 67.371550] Audio.DSP audio_core/hle/wmf_decoder_utils.cpp:MFDecoderInit:47: Windows® Media Foundation found 1 suitable decoder(s)
[ 67.375115] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:162: …/externals/cubeb/src/cubeb_wasapi.cpp:1309: default device period: 100000

[ 67.375148] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:162: …/externals/cubeb/src/cubeb_wasapi.cpp:1317: Minimum latency in frames: 328

[ 67.375236] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:162: …/externals/cubeb/src/cubeb_wasapi.cpp:1639: (00000000124210c0) Setup render: device=0000000000000000

[ 67.375748] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:162: …/externals/cubeb/src/cubeb_wasapi.cpp:1526: Setup requested=[f=0 r=32728 c=2 l=3] mix=[f=0 r=48000 c=2 l=3]

[ 67.386010] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:162: …/externals/cubeb/src/cubeb_wasapi.cpp:1690: Target sample rate: 32728

[ 67.400174] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:162: …/externals/cubeb/src/cubeb_wasapi.cpp:1850: Stream init succesfull (00000000124210c0)

[ 67.401232] Audio.Sink audio_core/cubeb_sink.cpp:StateCallback:137: Cubeb Audio Stream Started
[ 67.401274] RPC_Server core/rpc/rpc_server.cpp:RPCServer:12: Starting RPC server …
[ 67.402674] RPC_Server core/rpc/rpc_server.cpp:HandleRequestsLoop:111: Request handler started.
[ 67.402952] RPC_Server core/rpc/rpc_server.cpp:RPCServer:16: RPC started.
[ 67.404974] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:\Users\User\AppData\Roaming/Citra/nand/00000000000000000000000000000000/title/0004001b/00010002/content/00000000.app
[ 67.405097] Service.HTTP core/hle/service/http_c.cpp:DecryptClCertA:812: ClCertA file missing
[ 67.405191] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:780: GL_VERSION: 2.1.8787
[ 67.405260] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:781: GL_VENDOR: ATI Technologies Inc.
[ 67.405326] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:782: GL_RENDERER: ATI Radeon HD 4350
[ 67.405400] Render video_core/video_core.cpp:Init:47: initialization failed !
[ 67.405424] Core core/core.cpp:Load:128: Failed to initialize system (Error 10)!

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.