Help for how to check the log

#21

GPU Driver Version: 10.18.10.4358

This driver is outdated, you need to update.

Download win64_15.33.53.5161.zip from https://downloadcenter.intel.com/download/29969/Intel-Graphics-Driver-for-Windows-15-33-
direct link: https://downloadmirror.intel.com/29969/a08/win64_15.33.53.5161.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Your iGPU has driver bugs so you should use this older build until you buy a new computer: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392

#22

citra_log.txt (14.1 KB)

#23

System Information for Support

Client Version                                Nightly 1674 HEAD-9c76120
Operating System                              Windows 7 SP 1 (6.1)
CPU                                                  Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            9.17.10.2963
CPU JIT                                       [x]
Hardware Renderer                             [ ]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#24

GPU Driver Version: 9.17.10.2963

This driver is outdated, you need to update

Download win64_15.33.53.5161.zip from https://downloadcenter.intel.com/download/29969/Intel-Graphics-Driver-for-Windows-15-33-
direct link: https://downloadmirror.intel.com/29969/a08/win64_15.33.53.5161.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Your iGPU has driver bugs so you should use this older build until you buy a new computer: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392

#25
#26

To update your GPU drivers: Download win64_15.33.53.5161.zip (direct link) from https://downloadcenter.intel.com/download/29969/Intel-Graphics-Driver-for-Windows-15-33-

Then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Furthermore, because your GPU has driver bugs regardless, you’ll need to use this older Citra version until you upgrade your hardware:
Download citra-windows-mingw-20191214-ddb7ead.7z from https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392
Extract it using Winrar or 7zip. Put the extracted folder anywhere you want. Now run citra-qt.exe from the folder and run your game.