Help for upload log file (TomodachiLife)

hello, i have a problem when i want to create a mii in tomodachi life. I’m trying to follow the steps in “How to Upload the Log File” but I don’t understand English so please tell me if I did it correctly. If yes, what is my problem? Thanks in advance.

In order for us to provide better support, we need to see the log generated by citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File

You haven’t described what issue you are having in game, please do so and then we can help you.

sorry. When I want to create a mii in tomodachi life, it has no face, it has a square with a red panel on it.