Help! I can't play

Issue:
Enter a description of your issue here, in full detail.

System Information

  • Operating System: Windows 10 (10.0)
  • CPU: Intel® Core™ i3-3110M CPU @ 2.40GHz
  • GPU:
  • Citra Version (found in title bar): Canary 1737 | HEAD-a76ed4f
  • Game: Pokemon Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (19.6 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Canary 1737 HEAD-a76ed4f
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.4358
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.