Help me! Citra-qt.exe has stopped working

Issue:
Citra-qt.exe has stopped workingcitra_log.txt (6.6 KB)

System Information

  • Operating System:
  • CPU:
  • GPU:
  • Citra Version (found in title bar):
  • Game:
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

I did not find anything wrong in your log file. Please wait for a moderator to assist.

1 Like

Does it crash by trying to launch a game or simply by opening citra? fill in the system information template.

It crash by trying to launch a game, a system information as below:

  • Operating System: Win 7 Home Premium 64 bit
  • CPU: core i5-3210M, 4 Gb RAM
  • GPU: Intel HD Graphics family
  • Citra Version (found in title bar): Citra Nightly 1169
  • Game: Pokemon Omega Ruby
  • Screenshot of Issue (include the full Citra window including titlebar):

I’ve already tried to open it on Citra Canary 1154 but the same result!

Your log is incomplete, open citra, launch the game, when it crashes close citra and don’t open again at this point, open the folder C:\Users\%username%\AppData\Roaming\citra\log and upload the citra_log.txt file again.

Please check for me!citra_log.txt (5.9 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Try disable the hardware render under graphics tab to see if the issue goes away

1 Like

hello, can someone assist me because I was playing pokemon Y then I saved then shut down my computer to shower then when I try and launch the Citra-room.exe it says that the file libwinpthread file cannot be found

Try reinstalling citra.

I’m having the same problem please help. citra_log.txt (8.9 KB)

System Information for Support

Client Version                                Canary 1291 HEAD-54e35bc
OpenGL Vendor                                 ATI Technologies Inc.
OpenGL Renderer                               AMD Radeon HD 6310 Graphics
OpenGL Version                                3.3.1
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

System Information for Support

Client Version                                Canary 1291 HEAD-54e35bc
OpenGL Vendor                                 ATI Technologies Inc.
OpenGL Renderer                               AMD Radeon HD 6310 Graphics
OpenGL Version                                3.3.1
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Download the latest driver available for your GPU from AMD’s website.

1 Like

…then what?

System Information for Support

Client Version                                Canary 1291 HEAD-54e35bc
OpenGL Vendor                                 ATI Technologies Inc.
OpenGL Renderer                               AMD Radeon HD 6310 Graphics
OpenGL Version                                3.3.1
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Did you download and installed the latest driver for your GPU?

Thanks for advice it works now :smile::smile::smile:

Check me!citra_log.txt (19.2 KB)