Help Me Please!

Issue:
Enter a description of your issue here, in full detail.
Whenever I launch my game it boots then turns black and crashed the whole emulator.

System Information

  • Operating System: Windows
  • CPU: i5 9600k
  • GPU: RTX 2070
  • Citra Version (found in title bar): 1708
  • Game: Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt.old.txt (29.9 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1708 HEAD-e7671d9
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-9600K CPU @ 3.70GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce RTX 2070/PCIe/SSE2
GPU Driver Version                            445.87
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. Download Drivers | NVIDIA
  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.
1 Like

Yes! Thank you! It worked perfectly!