Help me.. Pokemon Ultra Sun

I’ve been playin Pokemon Ultra Sun and want to reset my save game. I open save data location and delete “main” file. and then when i try to play again, it always stuck at this screen.

Please help me. Thanks

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

That was a similar issue that happened to me. All that you need to do is:
STEP 1:- Open Citra.
STEP 2:- Move your cursor to your game in the displayed games. (If you haven’t selected a directory for your games, it won’t show up. So, select your game directory first)
STEP 3:- Right-click and then select “Open Save Data Location”.
STEP 4:- Delete the folder you are currently in, the folder just after 00040000 in the location directory. (If you are playing Ultra Sun, the folder name will be 1b5000)
STEP 5:- That’s it. Open you game now. It will hopefully run this time.


Go to C:\Users\my\AppData\Roaming\Citra\sdmc\Nintendo 3DS\00000000000000000000000000000000\00000000000000000000000000000000\title\00040000 and then delete the game’s folder (It will be named after the last 8-digits of its Title ID)
NOTE:- You can do this for any other games having similar issues or to delete the save file.
NOTE 2:- If you wanna know what the words written on your screen means (Cause its Japenese) Just change your Interface Language to English.
NOTE 3:- Every folder after 00040000 is a save file. If you ever want to delete a save file, don’t delete only the main,etc. delete the folder of that game from 00040000, which will probably look like this: 00XXXX00 where X = Title ID of the game.


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i tried deleting the folder but was given an error message saying " You require permission from (laptop user) to make changes to this folder

Are you the administrator on your laptop?